IC65409: SERVER CRASH IN TMPRTTID WHILE WORKING WITH STORAGE POOL OF TYPE DISK

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Problem Description:
    The Tivoli Storage Manager 6.1.3.0 server may crash in tmPrtTid.
    
    Customer/L2 Diagnostics (if applicable)
    
    Stack trace: (Server 6.1.3.0 on Linux)
    #0 tmPrtTid (txnId=0x4cb4ac8,buffer=0x45 <Address 0x45 out of
    bounds>) at tmutil.c:449
    #1 0x000000000077b03e in DoCacheCleanThread (arg=<value
    optimized out>) at bv.c:5562
    #2 0x0000000000c7bd2b in StartThread (startInfoP=0x4f42428) at
    pkthread.c:3319
    #3 0x0000003f9a406367 in start_thread () from
    /lib64/libpthread.so.0
    #4 0x0000003f998d30ad in clone () from /lib64/libc.so.6
    
    Or (Server 6.1.3.0 on windows):
    adsmdll!tmPrtTid+0x20 [e:\build\613s.pmr38420\tm\tmutil.c @ 449]
    adsmdll!PruneBvStg+0x2ff [e:\build\613s.pmr38420\rdb\bv.c @
    5563]
    adsmdll!DoCacheCleanThreadWork+0x15e
    [e:\build\613s.pmr38420\rdb\bv.c @ 3722]
    adsmdll!DoCacheCleanThread+0x5a [e:\build\613s.pmr38420\rdb\bv.c
    @ 3607]
    adsmdll!startThread+0xa8 [e:\build\613s.pmr38420\nt\pkthread.c @
    2970]
    
    
    Similarly, we can also see;
    Stack trace: (Server 6.1.3.0 on Linux)
    #0  tmPrtTid (txnId=0x0,buffer=0x4566ee20 "") at tmutil.c:456
    #1  0x0000000000610ae8 in BfTransferBitFile
    (seekTxnId=0x1fcb3fe8, sessP=0x2aab288f4518, srvId=0,
        bfId=<value optimized out>, targetPoolId=-5,
    reconstruct=True, moveFilesP=0x4566ef74,
        moveBytesP=0x4566ef78, deferredBfListP=0x45672840,
    numDeferredBfP=0x45672848, numDeferredFilesP=0x4567284c,
        numDeferredBytesP=0x45672850,  currentDefSrvId=0x1,
    currentDefBfId=0x1) at bfutil.c:8082
    #2  0x000000000068eef6 in AfHandleOffsiteFile (srvId=0, bfId={lo
    = 13395566, hi = 0},
         ctlP=0x2aab288f11e8, deferredBfListP=0x45672840,
    numDeferredBf=0x45672848, numDeferredFiles=0x4567284c,
        numDeferredBytes=0x1, queuedVolsP=0x2aab2889d668) at
    afmove.c:4174
    #3  0x00000000006a19d0 in AfRclmVolumeThread
    (ctlArgP=0x2aab288f11e8) at afrclm.c:2543
    #4  0x0000000000c7bd5b in StartThread
    (startInfoP=0x2aab288f6f58) at pkthread.c:3319
    #5  0x0000003091c06367 in start_thread () from
    /lib64/libpthread.so.0
    #6  0x00000030910d30ad in clone () from /lib64/libc.so.6
    
    
    Platforms affected:
    Tivoli Storage Manager server 6.1.3.0 All Unix/Linux/Windows
    
    Initial Impact: High
    
    Additional Keywords: crash outage core dump coredump ZZ61 TSM
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users      *
    *                 with storage pools of type DISK.             *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.1.3.1 and 6.1.4.0. Note that     *
    *                 this is subject to change at the             *
    *                 discretion of IBM.                           *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:
    AIX, HP-UX, Sun Solaris, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC65409

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    61L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-01-05

  • Closed date

    2010-01-14

  • Last modified date

    2010-01-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

61L

Reference #:

IC65409

Modified date:

2010-01-15

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