IC65409: SERVER CRASH IN TMPRTTID WHILE WORKING WITH STORAGE POOL OF TYPE DISK

APAR status

• Closed as program error.

Error description

• Problem Description:
  The Tivoli Storage Manager 6.1.3.0 server may crash in tmPrtTid.
  
  Customer/L2 Diagnostics (if applicable)
  
  Stack trace: (Server 6.1.3.0 on Linux)
  #0 tmPrtTid (txnId=0x4cb4ac8,buffer=0x45 <Address 0x45 out of
  bounds>) at tmutil.c:449
  #1 0x000000000077b03e in DoCacheCleanThread (arg=<value
  optimized out>) at bv.c:5562
  #2 0x0000000000c7bd2b in StartThread (startInfoP=0x4f42428) at
  pkthread.c:3319
  #3 0x0000003f9a406367 in start_thread () from
  /lib64/libpthread.so.0
  #4 0x0000003f998d30ad in clone () from /lib64/libc.so.6
  
  Or (Server 6.1.3.0 on windows):
  adsmdll!tmPrtTid+0x20 [e:\build\613s.pmr38420\tm\tmutil.c @ 449]
  adsmdll!PruneBvStg+0x2ff [e:\build\613s.pmr38420\rdb\bv.c @
  5563]
  adsmdll!DoCacheCleanThreadWork+0x15e
  [e:\build\613s.pmr38420\rdb\bv.c @ 3722]
  adsmdll!DoCacheCleanThread+0x5a [e:\build\613s.pmr38420\rdb\bv.c
  @ 3607]
  adsmdll!startThread+0xa8 [e:\build\613s.pmr38420\nt\pkthread.c @
  2970]
  
  
  Similarly, we can also see;
  Stack trace: (Server 6.1.3.0 on Linux)
  #0  tmPrtTid (txnId=0x0,buffer=0x4566ee20 "") at tmutil.c:456
  #1  0x0000000000610ae8 in BfTransferBitFile
  (seekTxnId=0x1fcb3fe8, sessP=0x2aab288f4518, srvId=0,
      bfId=<value optimized out>, targetPoolId=-5,
  reconstruct=True, moveFilesP=0x4566ef74,
      moveBytesP=0x4566ef78, deferredBfListP=0x45672840,
  numDeferredBfP=0x45672848, numDeferredFilesP=0x4567284c,
      numDeferredBytesP=0x45672850,  currentDefSrvId=0x1,
  currentDefBfId=0x1) at bfutil.c:8082
  #2  0x000000000068eef6 in AfHandleOffsiteFile (srvId=0, bfId={lo
  = 13395566, hi = 0},
       ctlP=0x2aab288f11e8, deferredBfListP=0x45672840,
  numDeferredBf=0x45672848, numDeferredFiles=0x4567284c,
      numDeferredBytes=0x1, queuedVolsP=0x2aab2889d668) at
  afmove.c:4174
  #3  0x00000000006a19d0 in AfRclmVolumeThread
  (ctlArgP=0x2aab288f11e8) at afrclm.c:2543
  #4  0x0000000000c7bd5b in StartThread
  (startInfoP=0x2aab288f6f58) at pkthread.c:3319
  #5  0x0000003091c06367 in start_thread () from
  /lib64/libpthread.so.0
  #6  0x00000030910d30ad in clone () from /lib64/libc.so.6
  
  
  Platforms affected:
  Tivoli Storage Manager server 6.1.3.0 All Unix/Linux/Windows
  
  Initial Impact: High
  
  Additional Keywords: crash outage core dump coredump ZZ61 TSM
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users      *
  *                 with storage pools of type DISK.             *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 6.1.3.1 and 6.1.4.0. Note that     *
  *                 this is subject to change at the             *
  *                 discretion of IBM.                           *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:
  AIX, HP-UX, Sun Solaris, Linux, and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP