IC64744: TIVOLI STORAGE MANAGER SERVER CRASH DURING CLIENT BACKUP TO DISK STORAGE POOL.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • A Tivoli Storage Manager server may crash during a client
    backup/archive to a DISK storage pool. No error is logged
    in the activity log.
    
    Customer/L2 Diagnostics:
    
    The call stack of the core file produced by a Tivoli Storage
    Manager 6.1.2 server running on Sun Solaris 10 will show :
    
    tmGetTsn+0x48(7d9968, 116a56760, 0, 11760fec8, 0, ...)
    DoReserveRanges+0x858(125836558, 2c807, 40, 1, 1, 0)
    ReserveBits+0x6ac(125836558, 2c807, 40, 2c807, 0, 11760fec8)
    bvReserve+0x7c0(125836558, 2c807, 8, fffffff7433f64d0, ...)
    ReserveSpace+0x128c(11440d918, 7de80, fffffff7433f6724, 0, ...)
    DsReserveSpace+0x1b1c(11440d918, 0, 7de4f822, 0, 0, 1175f9a78)
    ssAlloc+0x1358(125b8cca8, 14c1c6c48, b, 0, 7da624e2, 0)
    DfAllocSpace+0x434(14b0c01b8, b, 0, 7da624e2, 0, 3470af52)
    DfCreate+0x584(14b0c01b8, b, 0, 3470af52, 1f, 2d)
    CreateBitfile+0x19c0(112f71e88, 14c1c6c48, 3470af52, ...)
    bfCreate+0x920(112f71e88, 14c1c6c48, 3470af52, 7da624e2, ...)
    CreateBitfile+0xd0c(10efd0b28, 112f71e88, 14c1c6c48, ...)
    DoBackInsNormEnhanced+0xb80(10efd0b28, 112f71e88, ...)
    SmNodeSession+0x74d4(10efd0b28, 4f4d41494e000000, ...)
    HandleNodeSession+0x3c18(10efd0b28, fffffff7433fbb48, 0, ...)
    DoNodeGeneral+0x40(10efd0b28, fffffff7433fbb48, 4f, ...)
    smExecuteSession+0x6304(1422f95d8, 100095878, 100095900, ...)
    psSessionThread+0x1824(1422f95d8, 0, 1422f95d8, 10009b498, ...)
    StartThread+0x260(149ab7c18, 1fc000, 0, 0, 101d5ef08, 1)
    0xfffffff77d0d609c(0, 0, 0, 0, 0, 0)
    
    TSM Versions Affected:
    TSM 6.1 servers on all supported platforms.
    
    Additional Keywords:
    zz61 abend coredump
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.1.3. Note that this is            *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, and
    Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC64744

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    61S

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-11-20

  • Closed date

    2009-12-04

  • Last modified date

    2009-12-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

61S

Reference #:

IC64744

Modified date:

2009-12-04

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