IC64731: LANFREE BACKUP OR RESTORE CAUSE SERVER CRASH WITH ERROR "ANR7837S INTERNAL ERROR TMTXN008 DETECTED"

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • A Tivoli Storage Manager server may crash during a Lanfree
    backup or restore.
    .
    The server activity log would show:
    .
    ANR7838S Server operation terminated.
    ANR7837S Internal error TMTXN008 detected.
    ANR7833S Server thread 3 (tid 103) terminated in response to
    program abort.
    .
    A storage agent console output would show:
    .
    ANR9999D_1285327590 pkLogicAbort(pkthread.c:674) Thread<11230>:
    Run-time assertion failed:
    "txnP->txnInFlight", Thread 11230 (tid 1bde), File tmtxn.c, Line
    1293, reason: TMTXN008.
    ANR9999D Thread<11230> issued message 9999 from:
    ANR9999D Thread<11230>  0x00000001000124a0 StdPutText
    ANR9999D Thread<11230>  0x0000000100012d5c OutDiagToCons.
    ANR9999D Thread<11230>  0x000000010000e57c outDiagfExt
    ANR9999D Thread<11230>  0x0000000100008e68 pkLogicAbort
    ANR9999D Thread<11230>  0x00000001000b9b98 tmAbort
    ANR9999D Thread<11230>  0x000000010061a434 SmNodeSession.
    ANR9999D Thread<11230>  0x000000010034fcd8 DoDbServer
    ANR9999D Thread<11230>  0x000000010034a590 smExecuteSession
    ANR9999D Thread<11230>  0x0000000100094800 psSessionThread
    ANR9999D Thread<11230>  0x0000000100009504 StartThread
    ANS1017E Session rejected: TCP/IP connection failure
    ANS8001I Return code -50.:
    ANS8064E Communication timeout.  Reissue the command.
    ANS8002I Highest return code was -50.
    .
    Customer/L2 Diagnostics:
    The call stack of the core file produced by a Tivoli Storage
    Manager 6.1.2.1 server running on AIX 6.1 will show :
    .
    (dbx) where
    pthread_kill(??, ??) at 0x900000000708470
    _p_raise(??) at 0x900000000707ce8
    raise.raise(??) at 0x90000000002b50c
    abort() at 0x900000000094944
    PsAbortServer(??) at 0x100ac7b80
    pkAbort(??) at 0x1000089d8
    pkLogicAbort(??, ??, ??, ??) at 0x100008e70
    tmAbort(??) at 0x1000b9b94
    SmNodeSession(??) at 0x10061a430
    DoDbServer(??, ??) at 0x10034fcd4
    smExecuteSession(??, ??, ??, ??, ??, ??, ??, ??) at 0x10034a58c
    psSessionThread(??) at 0x1000947fc
    StartThread(??) at 0x100009500
    (dbx)
    .
    Tivoli Storage Manager Versions Affected:
    5.4, 5.5 and 6.1 Server  on all supported platforms.
    .
    Initial Impact:
    medium
    .
    Additional Keywords:
    zz61 TSM core crash abort
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.1.3. Note that this is            *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, and
    Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC64731

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    61A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-11-23

  • Closed date

    2009-12-04

  • Last modified date

    2009-12-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

61A

Reference #:

IC64731

Modified date:

2009-12-04

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