IC64204: PCOM PCSERR100 WHEN TRYING TO START SESSION

Subscribe

You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Personal Communications 5.9.2 on WindowsXP SP3
    When trying to Start a PCOMM session ,
     customer is getting a msg PCSERR100- "Error allocating
    66050 bytes of memory from the Windows global memory heap
    Close one or more Windows applications and try again."
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All users                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION: Intermittent PCSERR100 popup message    *
    *                      when starting PCOMM sessions            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    While working with PCOMM sessions users intermittently gets
    PCSERR100 popup message and have to restart the machine to
    again work with PCOMM.
    

Problem conclusion

  • When PCSWLIB.DLL allocates memory it calls MapViewofFileEx on
    a block of virtual addresses. This entire block is supposed to
    be free at the point of allocation. The existing code had no
    check to verify the availability of this memory block. The
    code changes introduces this check by asserting ownership on
    the block about to be allocated.
    
    Fixed in Manufacturing Refresh PCOM 5.9.6.0
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC64204

  • Reported component name

    PCOMM V5 COMBO-

  • Reported component ID

    5639I700J

  • Reported release

    590

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-10-28

  • Closed date

    2009-11-02

  • Last modified date

    2009-12-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • PCSWLIB
    

Fix information

  • Fixed component name

    PCOMM V5 COMBO-

  • Fixed component ID

    5639I7000

Applicable component levels

  • R590 PSY IP23069

       UP09/12/22 I 1000



Rate this page:

(0 users)Average rating

Document information


More support for:

Personal Communications

Software version:

5.9

Reference #:

IC64204

Modified date:

2009-12-22

Translate my page

Machine Translation

Content navigation