IC64163: TIVOLI STORAGE MANAGER 6.1 SERVER MAY GET INTO A HANG SITUATION

IBM Tivoli Storage Manager (TSM) server V6.1.2.x interim fix downloads

APAR status

• Closed as program error.

Error description

• Due to processing an invalid internal list, the Tivoli Storage
  Manager 6.1 server may get into a non-terminating loop causing
  the Tivoli Storage Manager server to hang. At the time of the
  hang, no sessions/processes are able to run nor can be started.
  The situation is pretty much as a standstill until the Tivoli
  Storage Manager 6.1 server will be terminated and restarted.
  .
  Due to the nature of a hang, no SHOW commands can be issued
  against the Tivoli Storage Manager server anymore to identify
  the problem. The only possible way to do so, is by forcing a
  dump of the Tivoli Storage Manager server which then has to be
  analyzed by Tivoli Storage Manager server development.
  .
  .
  Tivoli Storage Manager Versions Affected:
  Tivoli Storage Manager servers 6.1 on all platforms
  .
  .
  Initial Impact:
  High
  .
  .
  Additional Keywords:
  zz61 hang stall unresponsive
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All Tivoli Storage Manager server users.     *
  ****************************************************************
  * PROBLEM DESCRIPTION: See error description.                  *
  ****************************************************************
  * RECOMMENDATION: Apply fixing level when available. This      *
  *                 problem is currently projected to be fixed   *
  *                 in levels 6.1.2.1 and 6.1.3.0. Note that     *
  *                 this is subject to change at the             *
  *                 discretion of IBM.                           *
  ****************************************************************
  *
  

Problem conclusion

• This problem was fixed.
  Affected platforms:  AIX, HP-UX, Sun Solaris, Linux,
  and Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R61A PSY

     UP

• R61H PSY

     UP

• R61L PSY

     UP

• R61S PSY

     UP

• R61W PSY

     UP