IC64163: TIVOLI STORAGE MANAGER 6.1 SERVER MAY GET INTO A HANG SITUATION

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Due to processing an invalid internal list, the Tivoli Storage
    Manager 6.1 server may get into a non-terminating loop causing
    the Tivoli Storage Manager server to hang. At the time of the
    hang, no sessions/processes are able to run nor can be started.
    The situation is pretty much as a standstill until the Tivoli
    Storage Manager 6.1 server will be terminated and restarted.
    .
    Due to the nature of a hang, no SHOW commands can be issued
    against the Tivoli Storage Manager server anymore to identify
    the problem. The only possible way to do so, is by forcing a
    dump of the Tivoli Storage Manager server which then has to be
    analyzed by Tivoli Storage Manager server development.
    .
    .
    Tivoli Storage Manager Versions Affected:
    Tivoli Storage Manager servers 6.1 on all platforms
    .
    .
    Initial Impact:
    High
    .
    .
    Additional Keywords:
    zz61 hang stall unresponsive
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in levels 6.1.2.1 and 6.1.3.0. Note that     *
    *                 this is subject to change at the             *
    *                 discretion of IBM.                           *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  AIX, HP-UX, Sun Solaris, Linux,
    and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC64163

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    61W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-10-28

  • Closed date

    2009-11-03

  • Last modified date

    2009-11-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

61W

Reference #:

IC64163

Modified date:

2009-11-03

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