IC63316: LIBRARY STATUS REPORTED AS CRITICAL.

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APAR status

  • Closed as program error.

Error description

  • The status of a library may show as critical in the
    Administration Center.  A review of the library using Tivoli
    Storage Manager server command line commands returns that the
    library is in a good state.  This only occurs for translated
    servers.
    
    Tivoli Storage Manager Versions Affected: 6.1
    
    Customer/L2 Diagnostics: A trace of the Administration Center
    shows the following
    
    [09-9-11 11:04:49:844 CST] 0000001c helpers       3
    com.tivoli.dsm.service.health.StatusManager getStatus
    StatusManager Contains the following values:
    
    [09-9-11 11:04:49:844 CST] 0000001c helpers       3
    com.tivoli.dsm.service.health.StatusManager getStatus Found the
    following bean
    StatusBean[reportId=hp4048lib, failureCode=1302, lastUpdate=Fri
    Sep 11 11:04:49 CST 2009, status=0]
    
    Initial Impact: Low
    
    Additional Keywords: TSM, AdminCenter, Admin Center, AC, health
    monitor, library, drive state, status
    

Local fix

  • Use Server command line to determine the status of the library.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager Administration    *
    *                 Center users.                                *
    ****************************************************************
    * PROBLEM DESCRIPTION: See error description.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.1.3. Note that this is            *
    ****************************************************************
    *
    

Problem conclusion

  • After you apply the fix, the library status will be calculated
    as follows:
     - If you are using a 6.1 Administration Center connected to a
    5.4 or 5.5 server running in the English language -- Polling
    and unavailable drives are considered to be "online". The fix
    will revert library status calculation to behave like it did
    with a 5.5 Administration Center.
     - If you are using a 6.1 Administration Center connected to a
    5.4 or 5.5 server running in a non-english language -- All
    drives are considered to be "online". The fix will make it so
    that the library status is no longer incorrectly reported as
    critical.
     - If you are using a 6.1 Administration Center connected to a
    6.1 server, for all languages -- Polling and unavailable
    drives are considered to be "offline". For this scenario, you
    must apply the fixing level to both the Administration Center
    and the server. Otherwise the library status field cannot be
    relied upon.
    
    Affected platforms:  AIX, HP-UX, Sun Solaris, Linux, and
    Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC63316

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    61W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-09-22

  • Closed date

    2009-10-08

  • Last modified date

    2010-01-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP

  • R61H PSY

       UP

  • R61L PSY

       UP

  • R61S PSY

       UP

  • R61W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

61W

Reference #:

IC63316

Modified date:

2010-01-14

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