IC63204: TIVOLI REPORTING MONITORING ITM 6.1.2 AIX INSTALL FAILURE AFTER LANGUAGE SELECTION

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • Tivoli Reporting and Monitoring install fails just after
    language selection. This is an example of a console installer
    failure:
    -
    # ./install.bin -i console
    Preparing to install...
    Extracting the JRE from the installer archive...
    Unpacking the JRE...
    Extracting the installation resources from the installer
    archive...
    Configuring the installer for this system's environment...
    Launching installer...
    Preparing CONSOLE Mode Installation...
    ===============================================================
    Choose Locale...
    ----------------
    1- Deutsch
    ->2- English
    3- Espaᄂol
    4- Franヌais
    5- Italiano
    6- Portuguネs  (Brasil)
    CHOOSE LOCALE BY NUMBER: 2
    ===============================================================
    Tivoli Storage Manager for Reporting and Monitoring(created with
     InstallAnywhere by Macrovision)
    ---------------------------------------------------------------
    ---------------------------------
    The installer cannot run on your configuration. It will now
    quit.
    root @ aix /export/tsm/v612/aix/monitoring/AIX
    #
    -
    The only log file created is the log.txt file. No other logs
    listed in the mustgather document 1396341 exist, and there
    are no errors listed in the log.txt file which are indicative
    of the problem.
    Tivoli Storage Manager Versions Affected:
    Tivoli Reporting and Monitoring 6.1.2
    Initial Impact:
    High
    Additional Keywords:
    zzrm61 zz61 itm coi
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All users who are running an installation    *
    *                 of Tivoli Storage Manager for Reporting      *
    *                 and Monitoring version 6.1.2 on              *
    *                 AIX 5.3 platform                             *
    ****************************************************************
    * PROBLEM DESCRIPTION: See Apar Description                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    *
    

Problem conclusion

  • This problem is currently projected to be fixed in level 6.1.3.
    Note that this is subject to change at the discretion of IBM.
    
    Affected platforms: AIX
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC63204

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    61A

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-09-15

  • Closed date

    2009-10-28

  • Last modified date

    2009-10-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61A PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

61A

Reference #:

IC63204

Modified date:

2009-10-28

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