IC61899: TSM SERVER DOES NOT START IF A FILE CALLED "C:\PROGRAM" EXISTS, "ANR0172I RDBDB.C(873)" AND "ANR0162W -1042" REPORTED

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APAR status

  • Closed as program error.

Error description

  • TSM Server does not start if a file called "c:\program" exists,
    "ANR0172I rdbdb.c(873)" and  "ANR0162W -1042" reported
    Problem Description:
    The TSM Server will fail to start if a file called 'c:\program'
    exists.  This file is usually empty (0 byte).
    The following errors are reported when starting the server in
    the foreground:
    
    ANR0237E Fail to start the database manager. An unexpected
    system error occurred.
    ANR0172I rdbdb.c(873): Error encountered performing action
    InstanceStop.
    ANR0162W Supplemental database diagnostic information:  -1042:
    **No State Information Available (135)**:-1042 (**No Other
    Information Available (64)**).
    Versions Affected:  TSM Server 6.1 on Windows
    Initial Impact: medium
    Additional Keywords: sql1042n db2 service dsmsvc.exe dsmserv.exe
    zz61
    

Local fix

  • Manually delete, move or rename the file "c:\program", then
    retry to start the TSM Server
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All Tivoli Storage Manager server users.     *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION.                  *
    ****************************************************************
    * RECOMMENDATION: Apply fixing level when available. This      *
    *                 problem is currently projected to be fixed   *
    *                 in level 6.1.3. Note that this is            *
    *                 subject to change at the discretion of IBM.  *
    ****************************************************************
    *
    

Problem conclusion

  • This problem was fixed.
    Affected platforms:  Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IC61899

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    61W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2009-07-07

  • Closed date

    2009-07-23

  • Last modified date

    2009-07-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

  • R61W PSY

       UP



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Document information


More support for:

Tivoli Storage Manager

Software version:

61W

Reference #:

IC61899

Modified date:

2009-07-23

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