IC57948: CRASH WITH JAVA.LANG.NULLPOINTEREXCEPTION ERROR WHEN PERFORMING DATABASE RECOVERY INSTALL IN JAPANESE LANGUAGE

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • A crash occurs when performing a Database Recovery Installation
    with the operating system configured to use Japanese language
    and Japanese is selected as the language to be used for the
    install.
    .
    Using the "Setup Launchpad" from TSM Express CD media.
     -> Select "Install for Recovery" from welcome menu
     -> "Install the required components in preparation for the
    database restore"
     -> "Database Recovery Installation" from InstallShield Wizard
     -> Check "Japanese" in "Select a Language for the Backup
    Server"
    Additional Keywords:
    database restore
    

Local fix

  • Select English for the install language.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All users of IBM Tivoli Storage Manager      *
    *                 Administration Center                        *
    ****************************************************************
    * PROBLEM DESCRIPTION: See ERROR DESCRIPTION                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    This problem will be fixed in a future release.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IC57948

  • Reported component name

    TSM EXPRESS SER

  • Reported component ID

    5608TESSV

  • Reported release

    537

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2008-09-18

  • Closed date

    2008-10-06

  • Last modified date

    2010-09-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R537 PSY

       UP



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Document information


More support for:

Tivoli Storage Manager Express

Software version:

537

Reference #:

IC57948

Modified date:

2010-09-16

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