IBM Support

HE12353: No documents are linked to SAP although work items are in the P8 queue

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • No work items are found in the P8 queue for linking by
    processing the bar codes or for linking by creating work items
    in the SAP workflow. However, the P8 queue contains work items
    that are waiting to be processed.  This problem occurs if IBM
    FileNet P8 uses the DB2 database in Oracle compatibility mode
    or uses the Oracle database.
    

Local fix

Problem summary

  • No documents are linked to SAP although work
    items are in the P8 queue
    

Problem conclusion

  • install ICCSAP 4.0 FP1
    

Temporary fix

  • n/a
    

Comments

APAR Information

  • APAR number

    HE12353

  • Reported component name

    ICC FOR SAP

  • Reported component ID

    5725B4600

  • Reported release

    400

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-07-15

  • Closed date

    2015-12-14

  • Last modified date

    2015-12-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • 99999999
    

Fix information

  • Fixed component name

    ICC FOR SAP

  • Fixed component ID

    5725B4600

Applicable component levels

  • R400 PSY

       UP



Document information

More support for: Content Collector for SAP Applications

Software version: 4.0.0

Reference #: HE12353

Modified date: 14 December 2015