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HE12237: The save to folder operation might fail when the case security includes invalid security IDs.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • IBM eDiscovery Manager Save to Folder operation may fail in a
    Case for a non-Super User if the Case's security includes
    invalid security IDs. In this situation, the user receives a
    DYRS3004E error message with the following text.
    "The case could not be updated. This error can occur for a
    number of reasons, but it typically indicates that you do not
    have sufficient content server privileges to update the
    case. Content server administrator response. Verify that the
    user has the authority necessary to update the case"
    This only applies to environments with FileNet P8 as a backend.
    

Local fix

  • Remove all invalid security IDs from the Security tab for each
    eDiscovery Manager role.
    

Problem summary

  • The save to folder operation might fail when the case security
    includes invalid security IDs.
    

Problem conclusion

  • Fixed in 2.2.2.2 IF2.
    

Temporary fix

Comments

APAR Information

  • APAR number

    HE12237

  • Reported component name

    EDISCOVERY MANA

  • Reported component ID

    5724V3600

  • Reported release

    222

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-02-02

  • Closed date

    2015-09-30

  • Last modified date

    2015-09-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • SECURITY
    

Fix information

  • Fixed component name

    EDISCOVERY MANA

  • Fixed component ID

    5724V3600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS8JHU","label":"eDiscovery Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2.2","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
24 August 2023