HE11596: IBM Content Collector does not always extract the internet email address of the sender of Lotus Domino email

APAR status

• Closed as program error.

Error description

• When IBM Content Collector is configured to process Lotus Domino
  email, the internet representation of the sender email address
  is sometimes missing in the extracted metadata.
  

Local fix

• n/a
  

Problem summary

• IBM Content Collector extracts the "sent by" email addresses
  from the email fields Principal and InetPrincipal. However,
  InetPrincipal is not always available. If it is missing, only
  the Principal field can be used and the internet representation
  of the sender email address is missing.
  

Problem conclusion

• Starting with IBM Content Collector 3.0.0 IF005, IBM Content
  Collector extracts the internet email address of the sender from
  other email fields if the InetPrincipal field is not available.
  For example, if the fields Principal and From are identical, the
  internet representation can be retrieved from the field
  InetFrom.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ICC FOR EMAIL

• Fixed component ID

  5724V5700

Applicable component levels

• R300 PSY

     UP