HE11596: IBM Content Collector does not always extract the internet email address of the sender of Lotus Domino email

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APAR status

  • Closed as program error.

Error description

  • When IBM Content Collector is configured to process Lotus Domino
    email, the internet representation of the sender email address
    is sometimes missing in the extracted metadata.
    

Local fix

  • n/a
    

Problem summary

  • IBM Content Collector extracts the "sent by" email addresses
    from the email fields Principal and InetPrincipal. However,
    InetPrincipal is not always available. If it is missing, only
    the Principal field can be used and the internet representation
    of the sender email address is missing.
    

Problem conclusion

  • Starting with IBM Content Collector 3.0.0 IF005, IBM Content
    Collector extracts the internet email address of the sender from
    other email fields if the InetPrincipal field is not available.
    For example, if the fields Principal and From are identical, the
    internet representation can be retrieved from the field
    InetFrom.
    

Temporary fix

Comments

APAR Information

  • APAR number

    HE11596

  • Reported component name

    ICC FOR EMAIL

  • Reported component ID

    5724V5700

  • Reported release

    300

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-08-23

  • Closed date

    2012-09-28

  • Last modified date

    2012-09-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ICC FOR EMAIL

  • Fixed component ID

    5724V5700

Applicable component levels

  • R300 PSY

       UP



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Document information


More support for:

Content Collector
Content Collector for Email

Software version:

3.0

Reference #:

HE11596

Modified date:

2012-09-28

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