HE11420: WHEN PREVIEWING IN EDISCOVERY MANAGER, THE THIRD LINE OF EVERY DOCUMENT IS NOT VISIBLE IN MICROSOFT INTERNET EXPLORER.

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When previewing documents in eDiscovery Manager, the third line
    of every document is not visible in Microsoft Internet Explorer
    V7 or V8. The third line becomes visible when highlighted, or
    when the user performs any other operation that repaints the
    screen. This does not occur with Firefox.
    

Local fix

  • Use Firefox. If you are using IE V7 or V8, either highlight the
    line, resize the window, scroll through the page, or perform any
    other operation that repaints the window.
    

Problem summary

  • When previewing documents in eDiscovery Manager, the third line
    of every document is not visible in Microsoft Internet Explorer
    V7 or V8. The third line becomes visible when highlighted, or
    when the user performs any other operation that repaints the
    screen. This does not occur with Firefox.
    

Problem conclusion

  • Put DOCTYPE declaration in the preview document for the
    workaround of IE unique issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    HE11420

  • Reported component name

    EDISCOVERY MANA

  • Reported component ID

    5724V3600

  • Reported release

    220

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-02-07

  • Closed date

    2012-06-19

  • Last modified date

    2012-06-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    EDISCOVERY MANA

  • Fixed component ID

    5724V3600

Applicable component levels

  • R220 PSY

       UP



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Document information


More support for:

eDiscovery Manager

Software version:

2.2

Reference #:

HE11420

Modified date:

2012-06-19

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