A fix is available
APAR status
Closed as program error.
Error description
During installation, AUTHENTICATED_USERS may be removed from the P8 object store unexpectedly under some unusual circumstances.
Local fix
After installation, manually add AUTHENTICATED_USERS to the object store.
Problem summary
When installing eDiscovery Manager on P8 authenticated users may be be removed from the object store.
Problem conclusion
When fetching authenticated_users the exception E_OBJECT_NOT_FOUND was thrown and the authenticated user was being removed. During installation, the installer checks for valid users and deletes those without authentication rights. Before fetching users, the installer filters out those that are authenticated users which puts them on a KEEP list. Then the remaining users are deleted that are not in the KEEP list.
Temporary fix
Comments
APAR Information
APAR number
HE11383
Reported component name
EDISCOVERY MANA
Reported component ID
5724V3600
Reported release
220
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-01-04
Closed date
2012-06-19
Last modified date
2012-06-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
EDISCOVERY MANA
Fixed component ID
5724V3600
Applicable component levels
R220 PSY
UP
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS8JHU","label":"eDiscovery Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2"}]
Document Information
Modified date:
13 September 2021