HE11383: AUTHENTICATED-USERS MAY BE REMOVED FROM P8 OBJECT STORE UNEXPECTEDLY DURING INSTALLATION.

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APAR status

  • Closed as program error.

Error description

  • During installation, AUTHENTICATED_USERS may be removed from the
    P8 object store unexpectedly under some unusual circumstances.
    

Local fix

  • After installation, manually add AUTHENTICATED_USERS to the
    object store.
    

Problem summary

  • When installing eDiscovery Manager on P8 authenticated users
    may be be removed from the object store.
    

Problem conclusion

  • When  fetching authenticated_users  the exception
    
    E_OBJECT_NOT_FOUND was thrown and the authenticated user was
    being removed.
    During installation, the installer checks for valid users
    and deletes those without authentication rights.
    
    Before fetching users, the installer filters out those
    that are authenticated users which puts them on a KEEP list.
    Then the remaining users are deleted that are not in the KEEP
    list.
    

Temporary fix

Comments

APAR Information

  • APAR number

    HE11383

  • Reported component name

    EDISCOVERY MANA

  • Reported component ID

    5724V3600

  • Reported release

    220

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-01-04

  • Closed date

    2012-06-19

  • Last modified date

    2012-06-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    EDISCOVERY MANA

  • Fixed component ID

    5724V3600

Applicable component levels

  • R220 PSY

       UP



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Document information


More support for:

eDiscovery Manager

Software version:

2.2

Reference #:

HE11383

Modified date:

2012-06-19

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