HE05671: LDAP "TEST CONNECTION" FAILS FROM EDISCOVERY MANAGER.

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APAR status

  • Closed as program error.

Error description

  • When there are no search templates configured on an eDiscovery
    Manager (eDM) system, the LDAP "Test Connection" fails even when
    you provide the correct information in the "LDAP Configuration"
    page.
    

Local fix

  • Create a search template and you will be able to validate the
    LDAP configuration.
    

Problem summary

  • On the LDAP Configuration pane of the Administration page of
    the eDiscovery Manager web client, an error occurs when users
    attempt to create LDAP configurations before search templates
    are created. The error occurs after entering all values on the
    LDAP Configuration pane and clicking the "Test Connection"
    button. This error does not occur after a search template is
    created and saved.
    

Problem conclusion

  • A search session is required for the LDAP connection test to be
    successful. However, a search session was only created after
    a search template was created. To fix this, a search session is
    now created during LDAP connection testing if a session does not
    already exist.
    

Temporary fix

Comments

APAR Information

  • APAR number

    HE05671

  • Reported component name

    EDISCOVERY MANA

  • Reported component ID

    5724V3600

  • Reported release

    220

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-04-14

  • Closed date

    2012-12-06

  • Last modified date

    2012-12-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    EDISCOVERY MANA

  • Fixed component ID

    5724V3600

Applicable component levels

  • R221 PSY

       UP



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Document information


More support for:

eDiscovery Manager

Software version:

2.2

Reference #:

HE05671

Modified date:

2012-12-06

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