IBM Support

Potential system panic associated with using the Alternate Control Path (ACP)

Flashes (Alerts)


Abstract

On multi-core or multi-processor storage systems with Alternate Control Path (ACP) functionality in an attached storage expansion unit, interaction between the ACP and other networking subsystems may result in a storage system panic. This problem has been fixed in later releases of Data ONTAP as described in this customer notification.

Content


Description
A storage system panic may result, causing a brief disruption in service to occur within your storage system.

  • All multi-core or multiprocessor storage systems with Alternate Control Path (ACP) functionality in an attached storage expansion unit are potentially affected by this defect.
  • Single-processor storage controllers (such as the N3300 and N3600) and storage systems configurations that do not contain a storage expansion unit with ACP functionality are not susceptible to this problem.

Workaround
Until a later release of Data ONTAP is installed on the storage system that fixes this problem, follow the instructions below to disable the ACP function:
  1. At the console of the storage system, issue the following command:
  2. options dns.update.enable
      The storage appliance will respond in one of the three following ways:

      dns.update.enable off
        or
      dns.update.enable on
        or
      dns.update.enable secure
  3. If dns.update.enable is set to either "on" or "secure", issue the following commands:
  4. options dns.update.enable off
    options acp.enabled off
    options dns.update.enable on or secure (as appropriate)
  5. If dns.update.enable is already set to "off", issue the following command:
  6. options acp.enabled off

Data ONTAP releases which have fixed this problem
  • 7.3.5.1 (GA) or later releases.
  • 8.0.1 (GA) or later releases.

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Document Information

Modified date:
25 September 2022

UID

ssg1S1003645