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Customer responsibilities for code installation



Code installation information


The customer is responsible for installation of code as explained in the product announcement letter sections shown below. "Code" can refer to firmware, BIOS, device drivers, utility programs and diagnostics.

Customer responsibilities

You are responsible for downloading or obtaining from IBM, and installing designated Machine Code (microcode, basic input/output system code (called "BIOS"), utility programs, device drivers, and diagnostics delivered with an IBM machine) and other software updates in a timely manner from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides. You may request IBM to install Machine Code changes; however, you may be charged for that service.

Terms and conditions

LICENSED MACHINE CODE: IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer.
You can obtain the agreement at machine_warranties/machine_code.html

IBM may release changes to the Machine Code. The Machine Code changes are available for download by selecting your product from the

IBM System Storage technical support Web site.

You may also obtain updated code by contacting your IBM representative.

If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service.

Document information

More support for: System Storage

Version: Version Independent

Operating system(s): Platform Independent

Reference #: S1003526

Modified date: 04 May 2010

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