PUB: IBM 4820 SurePoint Solution - System Reference

Manual


Abstract

This guide provides software and hardware information on the IBM 4820 SurePoint Solution and is organized as follows:

- Part 1, “Introduction” contains Chapter 1, “Introducing the IBM 4820 SurePoint Solution,” which describes all models and available options for the 4820 SurePoint Solution.
- Part 2, “IBM 4820 SurePoint Solution Models 42D, 42T, 4FD, 4FT” provides information about models 42D, 42T, 4FT, and 4FD.
- Part 3, “IBM 4820 SurePoint Solution Models 46D, 46R, 46T” provides information about models 46D, 46T.
- Part 4, “IBM 4820 SurePoint Solution Models 48D, 48T” provides information about models 48D, 48T.
- Part 5, “IBM 4820 SurePoint Solution Models 4WT, 4GT” provides information about models 4WT, 4GT.

The appendixes provide information for all models and are organized as follows:
- Appendix B, “Troubleshooting common problems” provides information on resolving common problems.
- Appendix C, “Mounting surface templates” provides drilling measurements for installing the distributed pedestal and the free-standing pedestal to a counter.

Throughout this guide, the following numeric terms refer to the following:
4800 - IBM SurePOS 700
4810 - IBM SurePOS 300
4820 - 4820 SurePoint Solution
4694 - 4694 Point of Sale Terminal
4840 - 4840 Point of Sale Terminal
This guide is intended for system planners, system programmers, and technical personnel trained in the use of point-of-sale equipment.

Content

Select Your Language => ENGLISH

Inside this manual, you will find the following topics


Part 1. Introduction
Chapter 1. Introducing the IBM 4820 SurePoint Solution . .1-1
 Summary of models and features .1-3
 Product advantages . .1-3
 Product summary—12-inch models .1-4
 Hardware options . .1-4
 Supported operating systems . .1-5
 Touch drivers and diagnostics .1-6
 Front view of 4820 SurePoint Solution .1-7
 Rear view of 4820 SurePoint Solution .1-8
System software . .1-8
 Product summary—10-inch models .1-9
Front and rear views .1-9
 Supported operating systems . .1-9
 Environmental requirements .1-10
Power usage . .1-10
 Spill resistance .1-10
 Calling for service . .1-10

 Part 2. IBM 4820 SurePoint Solution Models 42D, 42T, 4FD, 4FT
Chapter 2. System specifications and planning information .2-1
 Product summary .2-1
 Hardware features . .2-1
 Display .2-1
 Video interface . .2-1
 Input/output (I/O) . .2-2
Indicators and user controls . .2-2
External ports .2-2
 Power management .2-2
Optional features .2-3
 Magnetic stripe reader (model 42T) . .2-3 ©
Pointing device (models 42D, 42T) . .2-3
 External keyboard (models 42T and 4FT) . .2-3
System software .2-4
 Supported modes .2-4
Windows setting requirement . .2-4
 Chapter 3. Installation and operating information .3-1
Option installation . .3-1
 Cable connections and routing . .3-1
Pedestal mounting . .3-2
 Adjusting the display .3-2
Chapter 4. System diagnostics and scan codes . .4-1
Using the 4820 42T/4FD POS Terminal Service diskette . .4-1
Using the OSD menu .4-1
 Exiting the OSD Menu . .4-2
 Using Manual Adjust .4-2
Keypad and scan code arrangement . .4-2

Part 3. IBM 4820 SurePoint Solution Models 46D, 46R, 46T
Chapter 5. System specifications and planning information .5-1
Product summary .5-1
Hardware features . .5-1
 Display .5-1
 Video interface . .5-1
POS input/output (I/O) . .5-2
 Indicators and user controls . .5-2
 External ports .5-2
 Power management . .5-2
 Transition diagram .5-3
Optional features .5-3
 Keypads .5-3
 Manager’s keylock .5-3
 Magnetic stripe reader (MSR) . .5-3
 Audio kit .5-3
 System software .5-4
Supported modes .5-4
 Windows setting requirement . .5-4
 Chapter 6. Installation and operating information .6-1
Option installation . .6-1
 Cable connections and routing . .6-1
 Pedestal mounting . .6-2
 Adjusting the display .6-3
 Chapter 7. System diagnostics .7-1
 Using the OSD menu .7-1
 Exiting the OSD Menu . .7-1 iv
Using Manual Adjust .7-2
Chapter 8. Connector pinouts . .8-1
 Video connector assignments .8-1
 RS485 pin connector assignments .8-1
 Power supply pin voltages . .8-2

 Part 4. IBM 4820 SurePoint Solution Models 48D, 48T
Chapter 9. System specifications and planning information .9-1
 Product summary .9-1
 Hardware features . .9-1
 Display .9-1
Video interface . .9-1
POS input/output (I/O) . .9-2
 Indicators and user controls . .9-2
External ports .9-2
Power management . .9-2
 Managing the screen savers . .9-3
Optional features .9-3
 Keypads .9-3
 Manager’s keylock .9-3
 Magnetic stripe reader (MSR) . .9-3
 Audio kit .9-3
System software .9-4
 Chapter 10. Installation and operating information . .10-1
 Option installation . .10-1
 Cable connections and routing . .10-1
Adjusting the display .10-2
 Brightness controls .10-2
MicroTouch TouchWare .10-2
Chapter 11. System diagnostics and pinout connections . .11-1
Diagnostics for model 48D (non-touch) .11-1
Using the MicroTouch TouchWare .11-1
Locating the touchscreen controller information .11-1
Touchscreen properties dialog box . .11-2
Calibrating the touchscreen . .11-2
Customizing the touch response mode . .11-3
Selecting a touch mode .11-4
 Configuring the touch sound . .11-4
Connector pinouts . .11-5
USB power voltage .11-5
Part 5. IBM 4820 SurePoint Solution Models 4WT, 4GT
Chapter 12. System specifications and planning information . .12-1
 Product summary . .12-1 Contents
v
Hardware features . .12-1
 Display .12-1
Video interface . .12-2
POS input/output (I/O) . .12-2
 Indicators and user controls . .12-2
 External ports . .12-2
 Power management .12-2
Managing the screen savers .12-3
 Optional features . .12-3
 Keypads . .12-3
 Manager’s keylock .12-3
 Magnetic stripe reader (MSR) .12-4
 Audio kit . .12-4
System software . .12-4
Chapter 13. Installation and operating information . .13-1
 Option installation . .13-1
 Cable connections and routing . .13-1
 Adjusting the display .13-2
Brightness controls .13-2
 MicroTouch TouchWare .13-2
Chapter 14. System diagnostics and pinout connections . .14-1
 Using the MicroTouch TouchWare .14-1
 Locating the touchscreen controller information .14-1
Touchscreen properties dialog box .14-2
 Calibrating the touchscreen . .14-2
Customizing the touch response mode . .14-3
Selecting a touch mode .14-4
Configuring the touch sound . .14-4
Connector pinouts . .14-4
 USB power voltage .14-4

 Part 6. IBM 4820 SurePoint Solution Models 10D, 1FR
Chapter 15. System specifications and planning information . .15-1
Product summary . .15-1
 Hardware features . .15-1
Display .15-1
Video interface . .15-1
 Supported video modes .15-2
 Indicators and user controls . .15-2
 External ports . .15-2
 Power management . .15-2
 Chapter 16. Installation and operating information . .16-1
 Pedestal mounting . .16-1
 Adjusting the display image .16-1
Other methods to adjust the display .16-2 vi

Part 7. Appendixes Appendix A. Mounting the pedestal . .A-1
 Mounting the distributed pedestal .A-1
 Attaching the free-standing pedestal to the counter .A-2
Appendix B. Troubleshooting common problems .B-1
 Appendix C. Mounting surface templates . .C-1
Mounting dimensions—Models 10D, 1FR .C-2
 Appendix D. Notices .D-1
 Electronic emission notices .D-2


Publication number

SY27-4249

Original publication date

2003/10/25

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Document information


More support for:

4820 SurePoint Solution Flat Panel Display
Publications

Version:

1xD, 2xx/5xx, 4GT/4WT, 4FT/D, 42T/D, 46T/D, 48T/D

Operating system(s):

Platform Independent

Reference #:

R7000072

Modified date:

2005-07-25

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