IBM Support

POS Parts Ordering and Parts Identification; Finding a Parts Catalog

Technote (FAQ)


How can I order IBM Point of Sale parts from IBM for the USA and EMEA?


In the USA to order parts for IBM Point of Sale (POS) products, a Field Replaceable Unit (FRU) part number is required. FRUs can be ordered from the IBM Parts Center at 800-388-7080. For parts pricing, take option 1; to order, take option 2.

To find FRU part numbers, you will need to search the various parts lists. There is another Knowledgebase entry entitled Web location of POS Parts Catalogs which contains the various URLs for accessing the parts lists from selected product hardware service manuals and the more general parts catalog. The hardware service manuals tend to be more current that is the parts catalog itself and its supplement.

To order parts in EMEA, you can contact the
Reutilization & Supply IV Center in Amsterdam
Telephone: +31 (0)20-5135766, Fax: +31 (0)20-6175176.

Additional keywords:posinfo part ordering part identification parts center Boulder

Document information

More support for: InfoLine

Version: All

Operating system(s): 4690, DOS, Linux, OS/2, Windows 2000, Windows 95, Windows 98, Windows NT, Windows XP

Reference #: R1002042

Modified date: 2004-01-13