IBM Support

QMGTOOLS: DNS Collector for IBM i

Technote (troubleshooting)


Problem(Abstract)

The DNS data collector (DNS) in QMGTOOLS that aids the customer in gathering data to debug DNS related problems

Diagnosing the problem

The DNS data collector in QMGTOOLS aids in gathering data to debug DNS related problems. The data it collects includes:

  • Joblogs for QTOBD* jobs
  • SYSSNAP Data (PTFs, TCP Config, SST dumps, etc.)
  • /QIBM/UserData/OS400/DNS/
  • ARE Network Verification

Resolving the problem

1. If the QMGTOOLS toolkit has not yet been installed, you should refer to the following document for information on how to download and install the QMGTOOLS toolkit on your IBM i server. The following URL is contains additional information. http://www-01.ibm.com/support/docview.wss?uid=nas8N1011297


Note: This DNS collector tool requires a build date of at least 12/08/17. If you just downloaded the tool, this can be ignored. If you need to update, please follow the steps in http://www.ibm.com/support/docview.wss?uid=nas8N1020468

2. Add QMGTOOLS to the your library list (ADDLIBLE QMGTOOLS) and type GO MG.

3. Take Option 4 for Communications Menu




4. Take option 15 for DNS data collector



5. Fill in the parameters.




The above command can be entered without a menu option:
QMGTOOLS/DNSCOL SYSSNAP(Y) FTP_RSP(Y) PMR(12345) BRANCH(678) COUNTRY(999) EMAIL(EMAIL@YOURCOMPANY.COM)
This will zip up the requested data into /tmp/collectorscripts/data/DNSCollector.zip. If FTP is set to Y, it will upload to the PMR. If there is a problem with the FTP, the user will need to upload the file manually to ecurep at http://www.ecurep.ibm.com/app/upload


Blue Diamond Data Upload

If data is for Blue Diamond account, the DNSCOL command requires FTP_RSP(N) and the upload should be with command:
QMGTOOLS/FTP2IBMCMD FTPTYPE(*BDFTP) BDUSR(BDuseridGoesHere) BDPASS(PasswordGoesHere) INPUT(*IFS) PMR(55555) BRANCH(555) COUNTRY(555) IFSFILE('/tmp/COLLECTORSCRIPTS/data/DNSCollector.zip')

Cross reference information
Segment Product Component Platform Version Edition
Operating System IBM i 7.3
Operating System IBM i 7.2
Operating System IBM i 7.1

Document information

More support for: IBM i
Data Collection

Software version: 7.1, 7.2, 7.3

Operating system(s): IBM i, iSeries

Reference #: N1022376

Modified date: 19 December 2017


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