Troubleshooting
Problem
IBM i Access Client Solutions receiving MSGLM0017 rc2=0x0003 (LICENSE_INFOMATION_NOT_FOUND) when starting 5250 Session.
Resolving The Problem
IBM i Access Client Solutions receiving MSGLM0017 rc2=0x0003 (LICENSE_INFOMATION_NOT_FOUND) when starting 5250 Session. Check the following on the IBM i OS System:
|
1. | On the IBM i OS command line, type the following: GO LICPGM Press the Enter key, and select Option 10 to display a list of installed license programs. If products 5770SS1 Option 12 (Host Server), 5770XW1 *BASE, and 5770XW1 Option 1 are not installed, install each missing license program option. All license programs are required. |
| 2. | On the operating system command line, type the following: WRKLICINF Press the Enter key, and select Option 5 to display each of the following products: License Opt Product Term Feature Description 5770SS1 V7R2M0 5050 IBM i 5770SS1 V7 5051 IBM i 5770XW1 V7 5050 IBM i Access Family 5770XW1 V7R2M0 5101 IBM i Access Family Enablement Support Verify that the correct usage limit and threshold value are specified for each of these products. If necessary, select Option 2 to change any value. Type the command ADDLICKEY if it has not been previously run for any of these license program features. |
| 3. | On the operating system command line type the following: Note: Before ending the host server or the subsystem, ensure this will not affect any active users. If it will affect active users, perform this step at a more convenient time. ENDHOSTSVR SERVER(*CENTRAL) ENDPJ SBS(QUSRWRK) PGM(QSYS/QZSCSRVS) OPTION(*IMMED) STRHOSTSVR SERVER(*CENTRAL) Press the Enter key. |
| 4. | Stop and restart the PC or disconnect the 5250 session. Then re-establish the 5250 session. |
[{"Type":"MASTER","Line of Business":{"code":"LOB57","label":"Power"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SWG60","label":"IBM i"},"Platform":[{"code":"PF012","label":"IBM i"}],"Version":"7.1.0"}]
Was this topic helpful?
Document Information
Modified date:
18 December 2019
UID
nas8N1021915