Troubleshooting
Problem
This document provides a quick reference for common IBM i OS installation, upgrade, migration, and recovery tasks. It also includes links to additional documents such as the IBM i OS installation manual, backup manual, Memo to users, PTF information, and more.
Resolving The Problem
Click on the arrow to expand the section that describes the task you would like to accomplish. This section will provide links to the appropriate documentation to complete the task.
Installation
Upgrade
Migration
Disaster Recovery
IBM i Knowledge Center link
Additional Links:
Standard and Keyed Media Set - A complete List
Installation and Setup Planning
Release life cycle
System to IBM i maps
i5/OS Resaves
Entitled Software Support - Download media, retrieve license keys, and so on.
Installation
Installation of a new system using IBM distribution media
Install
ReleaseGuide Chapter Guide URL Additional Documentation 7.1 IBM i: IBM i and related software Installing, upgrading, or deleting IBM i and related Software (SC41-5120-11) Chapter 11. Installing IBM i and related software on a new system or logical partition http://publibfp.dhe.ibm.com/epubs/pdf/41512011.pdf PSP SF98036 - IBM i Memo To Users, 7.1
PSP SF98030 - Software Installation Information, 7.17.2 IBM i: IBM i and related software Installing, upgrading, or deleting IBM i and related Software (SC41-5120-12) Chapter 12 Installing IBM i and related software on a new system or logical partition http://www.ibm.com/support/knowledgecenter/en/ssw_ibm_i_72/rzahc/sc415120.pdf?view=kc PSP SF98116 IBM i Memo To Users, 7.2
PSP SF98180 IBM i Software Installation Information, 7.27.3 IBM i: IBM i and relatg, or deleting Ied software Installing, upgradinBM i and related Software (SC41-5120-13) Chapter 12 Installing IBM i and related software on a new system or logpartitionical http://www.ibm.com/support/knowledgecenter/ssw_ibm_i_73/rzahc/sc415120.pdf PSP SF98190 IBM i Memo To Users, 7.3 7.4 IBM i: IBM i and relatg, or deleting Ied software Installing, upgradinBM i and related Software (SC41-5120-14) Chapter 12 Installing IBM i and related software on a new system or logical partition https://www.ibm.com/docs/en/ssw_ibm_i_74/pdf/sc415120.pdf PSP SF98200 IBM i Software Installation Information, 7.47.4 Memo to Users:https://www.ibm.com/support/knowledgecenter/ssw_ibm_i_74/rzaq9/rzaq9.pdf
- Installation of a new system using backup media from another system or partition
Target Guide Chapter Guide URL Additional Documentation 7.1 System i: Systems management Recovering your system (SC41-5304-10) Appendix D. Recovering your system to a different system http://publibfp.dhe.ibm.com/epubs/pdf/41530410.pdf PSP SF98036 - IBM i Memo To Users, 7.1
PSP SF98030 - Software Installation Information, 7.17.2 IBM i Version 7.2 Systems Management Recovering your system (SC41-5304-11) Appendix D. Recovering your system to a different system https://www-05.ibm.com/e-business/linkweb/publications/servlet/pbi.wss?CTY=US&FNC=SRX&PBL=SC41-5304-10# PSP SF98116 IBM i Memo To Users, 7.2
PSP SF98180 IBM i Software Installation Information, 7.27.3 IBM i Version 7.3 Systems Management Recovering your system (SC41-5304-12) Appendix D. Recovering your system to a different system http://www.ibm.com/support/knowledgecenter/en/ssw_ibm_i_73/rzarm/sc415304.pdf PSP SF98190 IBM i Memo To Users, 7.3 7.4 IBM i Version 7.4 Systems Management Recovering your system (SC41-5304-13) Appendix D. Recovering your system to a different system PSP SF98200 IBM i Software Installation Information, 7.47.4 Memo to Users:
- Installation of a new system with iASP using backup media from another system or partition
Install
ReleaseGuide Chapter Guide URL Additional Documentation 7.1 System i: Systems management Recovering your system (SC41-5304-10) Chapter 3 - Checklist 21: Recovering your entire system after a complete system
loss including independent auxiliary storage poolshttp://publibfp.dhe.ibm.com/epubs/pdf/41530410.pdf PSP SF98036 - IBM i Memo To Users, 7.1
PSP SF98030 - Software Installation Information, 7.17.2 System i: Systems management Recovering your system (SC41-5304-11) Chapter 3 - Checklist 21: Recovering your entire system after a complete system
loss including independent auxiliary storage poolshttps://www-05.ibm.com/e-business/linkweb/publications/servlet/pbi.wss?CTY=US&FNC=SRX&PBL=SC41-5304-10# PSP SF98116 IBM i Memo To Users, 7.2
PSP SF98180 IBM i Software Installation Information, 7.27.3 System i: Systems management Recovering your system (SC41-5304-12) Chapter 3 - Checklist 21: Recovering your entire system after a complete system
loss including independent auxiliary storage poolshttps://www.ibm.com/support/knowledgecenter/en/ssw_ibm_i_73/rzarm/sc415304.pdf PSP SF98190 IBM i Memo To Users, 7.3 7.4 System i: Systems management Recovering your system (SC41-5304-13) Chapter 3 - Checklist 21: Recovering your entire system after a complete system loss including independent auxiliary storage pools https://www.ibm.com/docs/en/ssw_ibm_i_74/pdf/sc415304.pdf PSP SF98200 IBM i Software Installation Information, 7.47.4 Memo to Users:
- Installation of a new logical partition using backup media from another system or partition
Target Guide Chapter Guide URL Additional Documentation 7.1 System i: Systems management Recovering your system (SC41-5304-10) Appendix D. Recovering your system to a different system http://publib.boulder.ibm.com/infocenter/iseries/v7r1m0/topic/rzarm/sc415304.pdf PSP SF98036 - IBM i Memo To Users, 7.1
PSP SF98030 - Software Installation Information, 7.17.2 System i: Systems management Recovering your system (SC41-5304-11) Appendix D. Recovering your system to a different system https://www-05.ibm.com/e-business/linkweb/publications/servlet/pbi.wss?CTY=US&FNC=SRX&PBL=SC41-5304-10# PSP SF98116 IBM i Memo To Users, 7.2
PSP SF98180 IBM i Software Installation Information, 7.27.3 IBM i Version 7.3 Systems Management Recovering your system (SC41-5304-12) Appendix D. Recovering your system to a different system https://www.ibm.com/support/knowledgecenter/en/ssw_ibm_i_73/rzarm/sc415304.pdf PSP SF98190 IBM i Memo To Users, 7.3 7.4 System i: Systems management Recovering your system (SC41-5304-13) Appendix D. Recovering your system to a different system https://www.ibm.com/docs/en/ssw_ibm_i_74/pdf/sc415304.pdf PSP SF98200 IBM i Software Installation Information, 7.47.4 Memo to Users:
Upgrade
- Upgrade of same system
Target
ReleaseGuide Chapter Guide URL Additional Documentation 7.1 IBM i: IBM i and related software Installing, upgrading, or deleting IBM i and related Software (SC41-5120-11) Chapter 5. Preparing to upgrade or replace IBM i software
And
Chapter 6. Upgrading or replacing software using automatic installation
And
Chapter 8. Checklist: Completing the IBM i upgrade or replacementhttp://publibfp.dhe.ibm.com/epubs/pdf/41512011.pdf APAR II14482 - REQUIRED PTFS FOR UPGRADING TO V7R1MX
APAR II14306 - ANALYZE OBJECT CONVERSION (ANZOBJCVN) FOR V5R3M0 AND V5R4M0
PSP SF98036 - IBM i Memo To Users, 7.1
PSP SF98030 - Software Installation Information, 7.1
PSP SF97050 - V5R4M0-V5R4M5 TO V7R1M0 PTF/FIX CROSS-REFERENCE SUMMARY
TECHDOC N1014074, IBM Pre-Upgrade Verification Tool for IBM i7.2 IBM i: IBM i and related software Installing, upgrading, or deleting IBM i and related Software (SC41-5120-12) Chapter 6 Preparing to upgrade or replace IBM i software
and
Chapter 7 Upgrading or replacing software using
automatic installation
and
Chapter 9 Checklist: Completing the IBM i upgrade or replacementhttp://www.ibm.com/support/knowledgecenter/en/ssw_ibm_i_72/rzahc/sc415120.pdf?view=kc PSP SF98116 IBM i Memo To Users, 7.2
PSP SF98180 IBM i Software Installation Information, 7.2
PSP SF97047 V6R1M0-V6R1M1 TO V7R2M0 FIX CROSS-REFERENCE SUMMARY
PSP SF97048 V7R1M0 TO V7R2M0 FIX CROSS-REFERENCE SUMMARY
Required PTFs for upgrading to IBM i 7.2
TECHDOC N1014074, IBM Pre-Upgrade Verification Tool for IBM i7.3 IBM i: IBM i and related software Installing, upgrading, or deleting IBM i and related Software (SC41-5120-13) Chapter 6 Preparing to upgrade or replace IBM i software
and
Chapter 7 Upgrading or replacing software using
automatic installation
and
Chapter 9 Checklist: Completing the IBM i upgrade or replacementhttp://www.ibm.com/support/knowledgecenter/ssw_ibm_i_73/rzahc/sc415120.pdf PSP SF98190 IBM i Memo To Users, 7.3
Required PTFs for upgrading to IBM i 7.37.4 IBM i: IBM i and related software Installing, upgrading, or deleting IBM i and related Software (SC41-5120-14) Chapter 6 Preparing to upgrade or replace IBM i software
and
Chapter 7 Upgrading or replacing software using
automatic installation
and
Chapter 9 Checklist: Completing the IBM i upgrade or replacementhttps://www.ibm.com/docs/en/ssw_ibm_i_74/pdf/sc415120.pdf PSP SF98200 IBM i Software Installation Information, 7.47.4 Memo to Users:IBM Pre-Upgrade Verification Tool for IBM i
http://www.ibm.com/support/docview.wss?uid=nas8N1014074
- Upgrade/Migration to another system
Target
ReleaseGuide Chapter Guide URL Additional Documentation 7.1 System i: Systems management Recovering your system (SC41-5304-10) Chapter 15. Release-to-Release Support.
Section: Previous release to current release supporthttp://publib.boulder.ibm.com/infocenter/iseries/v7r1m0/topic/rzarm/sc415304.pdf APAR II14306 - ANALYZE OBJECT CONVERSION (ANZOBJCVN) FOR V5R3M0 AND V5R4M0
PSP SF98036 - IBM i Memo To Users, 7.1
PSP SF98030 - Software Installation Information, 7.1
PSP SF97055 - V5R4M0 TO V7R1M0 PTF/FIX CROSS-REFERENCE SUMMARY
PSP SF97043 - V6R1M0 TO V7R1M0 PTF/FIX CROSS-REFERENCE SUMMARY7.2 System i: Systems management Recovering your system (SC41-5304-11) Chapter 14.
Release-to-Release Support
Section: Previous release to current release supporthttps://www.ibm.com/support/knowledgecenter/ssw_ibm_i_72/rzarm/sc415304.pdf PSP SF98116 IBM i Memo To Users, 7.2
PSP SF98180 IBM i Software Installation Information, 7.2
PSP SF97047 V6R1M0-V6R1M1 TO V7R2M0 FIX CROSS-REFERENCE SUMMARY
PSP SF97048 V7R1M0 TO V7R2M0 FIX CROSS-REFERENCE SUMMARY
Required PTFs for upgrading to IBM i 7.27.3 System i: Systems management Recovering your system (SC41-5304-12) Chapter 14.
Release-to-Release Support
Section: Previous release to current release supporthttps://www.ibm.com/support/knowledgecenter/en/ssw_ibm_i_73/rzarm/sc415304.pdf PSP SF98190 IBM i Memo To Users, 7.3
Required PTFs for upgrading to IBM i 7.37.4 System i: Systems management Recovering your system (SC41-5304-13) Chapter 14.
Release-to-Release Support
Section: Previous release to current releasehttps://www.ibm.com/docs/en/ssw_ibm_i_74/pdf/sc415304.pdf PSP SF98200 IBM i Software Installation Information, 7.47.4 Memo to Users:
Migration
- Migration from one system to another system at the same release
Target
ReleaseGuide Chapter Guide URL Additional Documentation 7.1 System i: Systems management Recovering your system (SC41-5304-10) Appendix D. Recovering your server to a different server http://publib.boulder.ibm.com/infocenter/iseries/v7r1m0/topic/rzarm/sc415304.pdf N/A 7.2 System i: Systems management Recovering your system (SC41-5304-11) Appendix D. Recovering your server to a different server https://www.ibm.com/support/knowledgecenter/ssw_ibm_i_72/rzarm/sc415304.pdf N/A 7.3 IBM i Version 7.3 Systems Management Recovering your system (SC41-5304-12) Appendix D. Recovering your system to a different system https://www.ibm.com/support/knowledgecenter/en/ssw_ibm_i_73/rzarm/sc415304.pdf N/A 7.4 System i: Systems management Recovering your system (SC41-5304-13) Appendix D. Recovering your system to a different system https://www.ibm.com/docs/en/ssw_ibm_i_74/pdf/sc415304.pdf N/A
- Upgrade/Migration to another system
Target
ReleaseGuide Chapter Guide URL Additional Documentation 7.1 System i: Systems management Recovering your system (SC41-5304-10) Chapter 15. Release-to-Release Support.
Section: Previous release-to-current release supporthttp://publib.boulder.ibm.com/infocenter/iseries/v7r1m0/topic/rzarm/sc415304.pdf APAR II14306 - ANALYZE OBJECT CONVERSION (ANZOBJCVN) FOR V5R3M0 AND V5R4M0
PSP SF98036 - IBM i Memo To Users, 7.1
PSP SF98030 - Software Installation Information, 7.1
PSP SF97055 - V5R4M0 TO V7R1M0 PTF/FIX CROSS-REFERENCE SUMMARY
PSP SF97043 - V6R1M0 TO V7R1M0 PTF/FIX CROSS-REFERENCE SUMMARY7.2 System i: Systems management Recovering your system (SC41-5304-11) Chapter 14.
Release-to Release Support
Section: Previous release to current release supporthttps://www.ibm.com/support/knowledgecenter/ssw_ibm_i_72/rzarm/sc415304.pdf PSP SF98116 IBM i Memo To Users, 7.2
PSP SF98180 IBM i Software Installation Information, 7.2
PSP SF97047 V6R1M0-V6R1M1 TO V7R2M0 FIX CROSS-REFERENCE SUMMARY
PSP SF97048 V7R1M0 TO V7R2M0 FIX CROSS-REFERENCE SUMMARY
Required PTFs for upgrading to IBM i 7.27.3 System i: Systems management Recovering your system (SC41-5304-12) Chapter 14.
Release-to Release Support
Section: Previous release to current release supporthttps://www.ibm.com/support/knowledgecenter/en/ssw_ibm_i_73/rzarm/sc415304.pdf PSP SF98123 IBM i Memo To Users, 7.3
PSP SF98180 IBM i Software Installation Information, 7.2
PSP SF97063 V7R1M0 TO V7R3M0 FIX CROSS-REFERENCE SUMMARY
PSP SF97064 V7R2M0 TO V7R3M0 FIX CROSS-REFERENCE SUMMARY
Required ptfs for upgrade to R730 https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20i%20and%20Related%20Software/page/Required%20PTFs%20for%20upgrading%20to%20IBM%20i%207.37.4 System i: Systems management Recovering your system (SC41-5304-13) Chapter 14.
Release-to Release Support
Section: Previous release to current release supporthttps://www.ibm.com/docs/en/ssw_ibm_i_74/pdf/sc415304.pdf PSP SF98200 IBM i Software Installation Information, 7.4PSP SF97069: V7R3M0 TO V7R4M0 FIX CROSS-REFERENCE SUMMARYPSP SF97068: V7R2M0 TO V7R4M0 FIX CROSS-REFERENCE SUMMARY7.4 Memo to Users:Required ptfs for upgrading to V7R4:
https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/IBM%20i%20and%20Related%20Software/page/Required%20PTFs%20for%20upgrading%20to%20IBM%20i%207.4
- Synchronization: Updating a system with another system's current data (same release)
Target
ReleaseGuide Chapter Guide URL Additional Documentation 7.1 System i: Systems management Recovering your system (SC41-5304-10) Chapter 16: System synchronization: Planning and procedures http://publibfp.dhe.ibm.com/epubs/pdf/41530410.pdf N/A 7.2 System i: Systems management Recovering your system (SC41-5304-11) Chapter 15. System synchronization: Planning and procedures http://www.ibm.com/support/knowledgecenter/ssw_ibm_i_72/rzarm/sc415304.pdf N/A 7.3 System i: Systems management Recovering your system (SC41-5304-12) Chapter 15. System synchronization: Planning and procedures http://www.ibm.com/support/knowledgecenter/en/ssw_ibm_i_73/rzarm/sc415304.pdf N/A 7.4 System i: Systems management Recovering your system (SC41-5304-13) Chapter 15. System synchronization: Planning and procedures https://www.ibm.com/docs/en/ssw_ibm_i_74/pdf/sc415304.pdf N/A
Disaster Recovery
- Disaster Recovery to the same system (Basic)
Target Guide Chapter Guide URL Additional Documentation 7.1 System i: Systems management Recovering your system (SC41-5304-10) Appendix C. Recovering your system http://publibfp.dhe.ibm.com/epubs/pdf/41530410.pdf N/A 7.2 System i: Systems management Recovering your system (SC41-5304-11) Appendix C. Recovering your system http://www.ibm.com/support/knowledgecenter/ssw_ibm_i_72/rzarm/sc415304.pdf N/A 7.3 IBM i Version 7.3 Systems Management Recovering your system (SC41-5304-12) Appendix C. Recovering your system to a different system http://www.ibm.com/support/knowledgecenter/en/ssw_ibm_i_73/rzarm/sc415304.pdf N/A 7.4 System i: Systems management Recovering your system (SC41-5304-13) Appendix C. Recovering your system to a different system https://www.ibm.com/docs/en/ssw_ibm_i_74/pdf/sc415304.pdf N/A
Note: This is an alternative to Checklist 20: Recovering your entire system after a complete system loss.
- Disaster Recovery to a different system (Basic)
Target Guide Chapter Guide URL Additional Documentation 7.1 System i: Systems management Recovering your system (SC41-5304-10) Appendix D. Recovering your system to a different system http://publibfp.dhe.ibm.com/epubs/pdf/41530410.pdf N/A 7.2 System i: Systems management Recovering your system (SC41-5304-11) Appendix D. Recovering your server to a different server http://www.ibm.com/support/knowledgecenter/ssw_ibm_i_72/rzarm/sc415304.pdf N/A 7.3 IBM i Version 7.3 Systems Management Recovering your system (SC41-5304-12) Appendix D. Recovering your system to a different system http://www.ibm.com/support/knowledgecenter/en/ssw_ibm_i_73/rzarm/sc415304.pdf N/A 7.4 System i: Systems management Recovering your system (SC41-5304-13)Appendix D. Recovering your system to a different system Appendix D. Recovering your system to a different system https://www.ibm.com/docs/en/ssw_ibm_i_74/pdf/sc415304.pdf
Note: This is an alternative to Checklist 20: Recovering your entire system after a complete system loss
- Disaster Recovery with Independent ASPs
Target Guide Chapter Guide URL Additional Documentationge 93 7.1 System i: Systems management Recovering your system (SC41-5304-10) Chapter 3 - Checklist 21: Recovering your entire system after a complete system
loss including independent auxiliary storage poolshttp://publibfp.dhe.ibm.com/epubs/pdf/41530410.pdf N/A 7.2 System i: Systems management Recovering your system (SC41-5304-11) Chapter 3 - Checklist 21: Recovering your entire system after a complete system
loss including independent auxiliary storage poolshttp://www.ibm.com/support/knowledgecenter/ssw_ibm_i_72/rzarm/sc415304.pdf N/A 7.3 System i: Systems management Recovering your system (SC41-5304-12) Chapter 3 - Checklist 21: Recovering your entire system after a complete system
loss including independent auxiliary storage poolshttp://www.ibm.com/support/knowledgecenter/en/ssw_ibm_i_73/rzarm/sc415304.pdf 7.4 System i: Systems management Recovering your system (SC41-5304-13) Chapter 3 - Checklist 21: Recovering your entire system after a complete system
loss including independent auxiliary storage poolshttps://www.ibm.com/docs/en/ssw_ibm_i_74/pdf/sc415304.pdf
- Disaster Recovery of a logical partition to another logical partition
Target Guide Chapter Guide URL Additional Documentation 7.1 System i: Systems management Recovering your system (SC41-5304-10) Chapter 3 – Checklist 22: Restoring a logical partition to another logical partition http://publibfp.dhe.ibm.com/epubs/pdf/41530410.pdf N/A 7.2 System i: Systems management Recovering your system (SC41-5304-11) Chapter 3 - Checklist 22: Restoring a logical partition to another logical partition http://www.ibm.com/support/knowledgecenter/ssw_ibm_i_72/rzarm/sc415304.pdf N/A 7.3 System i: Systems management Recovering your system (SC41-5304-12) Chapter 3 - Checklist 22: Restoring a logical partition to another logical partition http://www.ibm.com/support/knowledgecenter/en/ssw_ibm_i_73/rzarm/sc415304.pdf N/A 7.4 System i: Systems management Recovering your system (SC41-5304-13) Chapter 3 - Checklist 22: Restoring a logical partition to another logical partition https://www.ibm.com/docs/en/ssw_ibm_i_74/pdf/sc415304.pdf
IBM i Knowledge Center link
- IBM i Documentation https://www.ibm.com/support/knowledgecenter/ssw_ibm_i
Additional Links:
Standard and Keyed Media Set - A complete List
Installation and Setup Planning
Release life cycle
System to IBM i maps
i5/OS Resaves
Entitled Software Support - Download media, retrieve license keys, and so on.
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Historical Number
480731594
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Document Information
Modified date:
01 December 2021
UID
nas8N1018774