IBM Support

SE65860 - OSP-TCPIP F/QTOSUTIL-MSGTCP4016 UNEXPECTED SNMP COLDSTART TRAP

 APAR (Authorized Program Analysis Report)

Abstract

OSP-TCPIP F/QTOSUTIL-MSGTCP4016 UNEXPECTED SNMP COLDSTART TRAP

Error Description

TCP4016 message indicated that a SNMP ColdStart trap had been  
generated. However, none of the usual conditions that would    
generate a ColdStart trap appear to have been met. The QTMSNMP  
job had not been restarted, nor SNMP ended and restarted.      

Problem Summary

****************************************************************
* PROBLEM: (SE65860) Licensed Program = 5770SS1 for i 7.1,     *
                                         i 7.2, and i 7.3,     *
*           Security                                           *
****************************************************************
* USERS AFFECTED: All IBM i operating system users.            *
****************************************************************
* RECOMMENDATION: Apply PTF SI62713 for i 7.1.                 *
*                 Apply PTF SI62722 for i 7.2.                 *
*                 Apply PTF SI62723 for i 7.3.                 *
****************************************************************
                                                               
TCP4016 message indicated that a SNMP ColdStart trap had been  
generated. However, none of the usual conditions that would    
generate a ColdStart trap appear to have been met. The SNMP    
server had not been ended and restarted during this period of  
time.                                                          

Problem Conclusion

The method that was used to calculate the "system up time" also
known as sysUpTime was being done in a way that could lose      
timestamp information and cause the agent to reset some of it's
information.  This reset would cause the coldStart trap and    
MSGTCP4016 to be sent. The method used to calculate sysUpTime  
has been changed to fix the calculation error, and it will no  
longer reset any agent information.                            

Temporary Fix

                       *********                                
                       * HIPER *                                
                       *********                                

Comments

Circumvention


PTFs Available

R710 SI62713 PTF Cover Letter   7192
R720 SI62722 PTF Cover Letter   7068
R730 SI62723 PTF Cover Letter   7061

Affected Modules

         
         

Affected Publications

Summary Information

Status............................................ CLOSED PER
HIPER........................................... Yes
Component.................................. 5770SS100SI6
Failing Module.......................... RCHMGR
Reported Release................... R710
Duplicate Of..............................




System i Support

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Document information

More support for: i family

Software version: V7R1M0, V7R2M0, V7R3M0

Operating system(s): OS/400

Reference #: SE65860

Modified date: 13 September 2018