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SE65317 - OSP-OTHER-MSGMCH3601 SINCE UPGRADE TO R730 QNTC USING SMB2 THROWS MSGMCH3601

 APAR (Authorized Program Analysis Report)

Abstract

OSP-OTHER-MSGMCH3601 SINCE UPGRADE TO R730 QNTC USING SMB2
THROWS MSGMCH3601

Error Description

Since going to r730 wrklnk in to Qntc and fails as below. In    
Qntc                                                            
trace we see some bad smd2 indicators. Wireshark trace shows    
IOCTL operation failing with null pointer reference.            
                                                               
A second customer experiences same message when submitting      
images to server in qntc using new smb2 implementation. Second  
customer believes that setting the environment variable to SMB  
only may circumvent the issue.                                  
                                                               
MCH3601 Escape 40 07/05/16 09:30:19.024727 QZLCSMB2 QSYS *STMT  
QZLCSMB2 QSYS *STMT                                            
From module . . . . . . . . : QZLCSMB2                          
From procedure . . . . . . :                                    
QzlcSMB2NetShareInfo__FiP11smbTconInfoPvPcPi                    
Statement . . . . . . . . . : 97                                
To module . . . . . . . . . : QZLCSMB2                          
To procedure . . . . . . . :                                    
QzlcSMB2NetShareInfo__FiP11smbTconInfoPvPcPi                    
Statement . . . . . . . . . : 97                                
Message . . . . : Pointer not set for location referenced.      
Cause . . . . . : A pointer was used, either directly or as a  
basing                                                          
pointer, that has not been set to an address.                  

Problem Summary

****************************************************************
* PROBLEM: (SE65317) Licensed Program = 5770SS1                *
*           Usability of a Products MAJOR Function.            *
*            Can not use QNTC file systems SMB2.0.             *
****************************************************************
* USERS AFFECTED: All IBM i operating system users             *
*                 with filesystem of QNTC.                     *
****************************************************************
* RECOMMENDATION: Apply PTF SI61897 for i 7.3.                 *
****************************************************************
                                                               
Since going to r730 wrklnk in to Qntc and fails as below. In    
Qntc                                                            
trace we see some bad smd2 indicators. Wireshark trace shows    
IOCTL operation failing with null pointer reference.            
                                                               
A second customer experiences same message when submitting      
images to server in qntc using new smb2 implementation. Second  
customer believes that setting the environment variable to SMB  
only may circumvent the issue.                                  
                                                               
MCH3601 Escape 40 07/05/16 09:30:19.024727 QZLCSMB2 QSYS *STMT  
QZLCSMB2 QSYS *STMT                                            
From module . . . . . . . . : QZLCSMB2                          
From procedure . . . . . . :                                    
QzlcSMB2NetShareInfo__FiP11smbTconInfoPvPcPi                    
Statement . . . . . . . . . : 97                                
To module . . . . . . . . . : QZLCSMB2                          
To procedure . . . . . . . :                                    
QzlcSMB2NetShareInfo__FiP11smbTconInfoPvPcPi                    
Statement . . . . . . . . . : 97                                
Message . . . . : Pointer not set for location referenced. Cause
. . . . . : A pointer was used, either directly or as a basing  
pointer, that has not been set to an address.                  

Problem Conclusion

SMB2 server has new status of STATUS_PENDING, QNTC should do    
some changes to process this.                                  

Temporary Fix

                       *********                                
                       * HIPER *                                
                       *********                                

Comments

Circumvention


PTFs Available

R730 SI61897 PTF Cover Letter   7061

Affected Modules

         
         

Affected Publications

Summary Information

Status............................................ CLOSED PER
HIPER........................................... Yes
Component.................................. 5770SS100
Failing Module.......................... RCHMGR
Reported Release................... R730
Duplicate Of..............................




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Document information

More support for: i family

Software version: V7R3M0

Operating system(s): OS/400

Reference #: SE65317

Modified date: 17 March 2017