IBM Support

SE64835 - OSP-F/QPQPDMGR-MSGPQT3601 MSGJVAB56D INFOPRINT SERVER WRITER FAILS DUE TO JAVA OUT OF MEMORY ERRORS

 APAR (Authorized Program Analysis Report)

Abstract

OSP-F/QPQPDMGR-MSGPQT3601 MSGJVAB56D INFOPRINT SERVER WRITER
FAILS DUE TO JAVA OUT OF MEMORY ERRORS

Error Description

Intermittently, an Infoprint Server ( 5722IP1 )writer will fail
with the following:                                            
MSGJVAB56D: Text not available for message JVAB56D file        
QJVAMSGF.                                                      
*NONE: IBM Java[64441]: JVMDUMP039I Processing dump event      
"systhrow", detail "java/lang/OutOfMemoryError" ...            
(**NOTE: Java number and dump ID can be different)              
MSGPQT3601: Internal system failure for device                  
                                                               
The messages will occur after so much processing by the writer,
thus will depend on usage on how often the condition will occur.

Problem Summary

Intermittently, an Infoprint Server ( 5722IP1 )writer will fail
with the following:                                            
MSGJVAB56D: Text not available for message JVAB56D file        
QJVAMSGF.                                                      
*NONE: IBM Java[64441]: JVMDUMP039I Processing dump event      
"systhrow", detail "java/lang/OutOfMemoryError" ...            
(**NOTE: Java number and dump ID can be different)              
MSGPQT3601: Internal system failure for device                  
                                                               
The messages will occur after so much processing by the writer,
thus will depend on usage on how often the condition will occur.

Problem Conclusion

Java heap memory leak has been corrected.                      

Temporary Fix

Comments

Circumvention


PTFs Available

R710 SI60782 PTF Cover Letter   6320
R720 SI60764 PTF Cover Letter   6306
R730 SI60796 PTF Cover Letter   6299

Affected Modules

         
         

Affected Publications

Summary Information

Status............................................ CLOSED PER
HIPER........................................... No
Component.................................. 5770SS106
Failing Module.......................... RCHMGR
Reported Release................... R720
Duplicate Of..............................




System i Support

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Document information

More support for: i family

Software version: V7R1M0, V7R2M0, V7R3M0

Operating system(s): OS/400

Reference #: SE64835

Modified date: 02 December 2016