IBM Support

IBM Facsimile Support for IBM i


IBM Facsimile Support for i enables your users and your applications to send and receive faxes. Combined with native integrated modem hardware solutions, it provides a convenient, cost-efficient fax solution for your business. It provides users with direct fax capabilities, which help increase operational efficiency and productivity through rapid information dispersal. Cost savings may also be realized through reduced human intervention time, paper cost, telephone charges, postage charges and document delivery time. Also, there is an audit trail of both inbound and outbound activity to track the flow of your business data.

Facsimile Support provides the base product enablers to fax IBM i or PC output (such as text, images, or graphics) and to receive incoming faxes. Integration of the product with AnyMail Mail Server Framework allows users of various electronic mail services to exchange mail. The integration allows electronic mail to be sent to a fax machine as easily as it is sent to another computer.

Features

  • Growth and flexibility, as it is supported on the entire range of IBM i servers and can grow as your needs do
  • Fax profiles that allow customization according to end users' requirements
  • Fax profiles, a fax phone book and fax distribution lists
  • DTMF routing
  • Direct Inward Dialing (D.I.D.) inbound routing on the Multi-Tech MT5634ZBA-DID Direct Inward Dial external modem.
  • Automatic routing and processing of inbound faxes based on Transmitting Subscriber Identifier (TSI) data
  • Detailed auditing of all outbound and inbound transactions
  • Automatic retry of failed faxes
  • Security for transmission of sensitive information
  • Capability to send faxes during off-shift hours when telephone rates are less expensive
  • Faxing of documents from PC applications

Facsimile Support provides a complete solution for integrating fax into your business solutions. For the end user, functions can be accessed from a menu, directly from a command line, or through an application. Regardless of the way the user accesses the feature, the interface remains consistent. Application developers can easily enhance an application with fax by calling any of the functions provided.

System requirements

A new release of IBM Facsimile Support for i - V5R8 - is available and requires the following:

  • Any model IBM i server supporting FAX(exceptions apply for PCI based solutions)
  • IBM i 7.1 or later
  • At least one of the fax devices listed in the frequently asked questions
  • Required PTFs as listed in PTFs for Facsimile Support.
  • AFP compatibility fonts installed for all fax configurations

V5R8

Read me first for IBM Facsimile Support for i (5798FAX) V5R8

This page pertains to IBM Facsimile Support for i (Version 5 Release 8). It contains information that has changed since the availability of IBM Facsimile Support for IBM i (Version 5 Release 7). For more information, refer to Facsimile Support documentation published for Version 4:
Facsimile Support installation guide, SC41-0654-01 (PDF, 532 KB);
Facsimile Support user's guide, SC41-0655-01 (PDF, 934 KB);
Facsimile Support programmer's guide and reference, SC41-0656-01 (PDF, 969 KB) and also the updates provided in the Read me for V5R7.

Hardware changes

See the frequently asked questions for a complete list of currently supported hardware devices.

Software changes

The following software changes have been made since the availability of the 5798FAX V5R7 product.

  • The latest release of IBM Facsimile Support for i 5798FAX V5R8M0 is supported on i 7.1 and later.
  • The File Fax (FILFAX) command was enhanced to enable FAX/400 to file a received FAX to an integrated file system directory as PDF or TIFF file. A new parameter (TOSTMF) is added as extending FILFAX command, and it offers a more convenient way for the customers to save a received fax as a PDF or TIFF document.
  • The Create Fax Description (CRTFAXD) command was enhanced to enable the new IBM i support for “WAN over LAN” expanding advanced virtualization capabilities.

V5R7

Read me first for IBM Facsimile Support for i (5798FAX) V5R7

This page pertains to IBM Facsimile Support for i (Version 5 Release 7). It contains information that has changed since the availability of IBM Facsimile Support for iSeries (Version 5 Release 2). For more information, refer to Support documentation published for Version 4:
Support installation guide, SC41-0654-01 (PDF, 532 KB);
Support user's guide, SC41-0655-01 (PDF, 934 KB);
Support programmer's guide and reference, SC41-0656-01 (PDF, 969 KB).

Hardware changes

See the frequently asked questions for a complete list of currently supported hardware devices.

Software changes

The following software changes have been made since the availability of the 5798FAX V5R2 product.

The latest release of IBM Facsimile Support for i 5798FAX V5R7M0 is supported on i 6.1 and i 7.1.

  • The Convert Fax Document (CVTFAXDOC) command and the corresponding option Convert Fax Documents on the Fax User menu are removed. As OfficeVision for AS/400® is no longer supported, the command is obsolete. Any existing CL programs that use the CVTFAXDOC command may require modifications.
  • The Configure Fax Services (CFGFAXSVR) command options ENBLOV400 and DOCPRTDEV are removed. Any existing CL programs that use the CFGFAXSRV command may require modifications.
  • The Submit Fax (SBMFAX) command Option *FAXOFCDOC is removed. Any existing CL programs that use the SBMFAX command may require modifications.


Available fax devices

The table below provides an overview of the currently supported fax devices. For more detailed information about device capabilities, see the Fax device comparison chart (PDF, 26.6KB).

Device Max Line Speed for Fax (bps) Comments
IBM 7852 Model 400 Modem and MT5600BA, Multi-Tech MultiModem II (external) 14400 (V.17) 1 port
Rasterization done by i5/OS software, suitable for casual fax usage.
IBM 2771/9771 Adapter Card with integrated 56Kbps modem 14400 (V.17) 1 port
IBM 2772/2773 or 4772/4773 Dual WAN/Modem IO Adapter 14400 (V.17) 2 ports
IBM 2793/2794/9793/9794 V.92 integrated modem PCI adapter 33600 (V.34) 1 port
IBM 6833/6834/9933/9934 V.92 integrated modem PCI adapter in IOP-less mode 33600 (V.34) 2 ports
IBM 2805/2806 or 4805/4806 V.92 integrated modem PCI adapter 33600 (V.34) 4 ports
IBM 6808/6809 V.92 integrated modem PCI adapter in IOP-less mode 33600 (V.34) 4 ports
IBM 2893/2894/9693/9694 V.92 integrated modem PCIe adapter (CCIN 576C) 33600 (V.34) 1 port
Multi-Tech MT5634ZBA-DID Direct Inward Dial external modem 33600 (V.34) 2 ports
To order, contact Multi-Tech Systems (link resides outside of ibm.com).
IBM 5289/5290 Async EIA-323 Adapter (CCIN 57D4) 115200(V.34) 2 ports
To order, contact Multi-Tech Systems (link resides outside of ibm.com).

Note: IBM Facsimile Support for IBM i V5R7 is supported using the feature 2893/2894 PCIe adapter or the 2-port 5289/5290/EN27/EN28/EN29 Async PCIe adapter. When using the 4-port 5277/5785 Async PCIe Adapter PTF SI57656 for 5798-Fax V5R8 is needed. When using a 2-port Asysnc adapter, the Multi-Tech Systems MultiModem ZBA V.92 Data/Fax World Modem (MT9234ZBA-IEC) has been tested and found to work using Multi-Tech 923ZBA firmware later than the 1.02j level.

Note With IBM i 7.2 or later, instead of a PCIe adapter providing an Async port, the WAN over LAN protocol can optionally be used to save PCIe slots. With approach, an OEM box with multiple Async ports is attached via an Ethernet connection to the Power System. Fax modems are then attached to these Async ports.

Note : IBM 2761/4761 is no longer supported for Fax on current OS releases; replacement is 2805/2806. (Last supported release was V5R2.)

Document information

More support for: i family

Software version: Version Independent

Operating system(s): IBM i

Reference #: T1027218

Modified date: 04 April 2018


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