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Live Kernel Update Must Gather

Technote (FAQ)


Question

What data needs to be gathered for issues with LKU, (Live Kernel Update)?

Answer

On the AIX 7.2 system that we ran the LKU on, clean up any previous snaps.
#snap -r
#cd /tmp/ibmsupt
#rm *.pax.Z

Run "snap -a".

Copy the liveupdate directory to the testcase folder.
#cd /tmp/ibmsupt/testcase
#cp -r /var/adm/ras/liveupdate .

Compress the snap using the "snap -c" command.

Submit that snap to ECUREP.
http://www.ecurep.ibm.com/app/upload



Gather a snap of the VIO servers that are serving the 7.2 client in question. Instructions to collect a VIO snap are located here:
http://www-01.ibm.com/support/docview.wss?uid=isg3T1013064


Gather a HMC Pedbg. Instructions to collect the pedbg data are located here:
http://www-01.ibm.com/support/docview.wss?uid=nas8N1018878


Cross reference information
Segment Product Component Platform Version Edition
Operating System AIX APARs - AIX 7.2 environment

Document information

More support for: AIX family

Software version: Not Applicable

Operating system(s): AIX

Reference #: T1023961

Modified date: 31 May 2017


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