Gathering and Transmitting PE Debug Data from an HMC

Answer

1. Collecting a pedbg

a. Login as user hscpe with ssh,

If the hscpe user ID does not exist, Create it using hscroot and following command.

mkhmcusr -u hscpe -a hmcpe -d "HMC PE User"

Note:  If the hscpe account exist, but don't know its password.

Lost password command = "chhmcusr -u hscpe -t passwd"

b. run following command (type it rather than cut and paste)

pedbg -c -q 4

2. Upload the pedbg to IBM

a. Use the command sendfile (if HMC can access Internet directly)

sendfile -f /dump/HMClogsxxxxxxxx.zip -h testcase.software.ibm.com -d /toibm/aix/ -n TSxxxxxxxxx-.HMClogs.zip -u anonymous --passwd <your own email address>

NOTE: Use your SalesForce case number as a prefix when renaming the file to send, but keep the rest of the pedbg name intact.

b. If upload to IBM testcase is not possible with the sendfile command

(1) copy (scp) the file from the HMC to a system that has internet access

scp /dump/HMClogs.*.zip <user>@<ipaddress or hostname>:/tmp/ TSxxxxxxxxx.HMClogs.*.zip

(2) Use the ECuRep website to upload the file and select AIX in "the upload is for"

http://www.ecurep.ibm.com/app/upload

https://www.ecurep.ibm.com/app/upload