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PM73800: FAILED TO SHIP PART IN PRIOR SERVICE.

A fix is available

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In the PDF support component, parts ephpdf and pdfapi.so should
    be shipped together.  pdfapi.so was shipped without shipping
    ephpdf.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED: Users whose documentation is in PDF format   *
    *                 are affected.                                *
    *                 Users whose book files were stored in        *
    *                 migrated datasets are affected, when the     *
    *                 dataset names included the pound sign, #.    *
    ****************************************************************
    * PROBLEM DESCRIPTION: The Library server function which       *
    *                      creates an index for PDF documents      *
    *                      failed.                                 *
    *                      Functions provided by the ephpdf        *
    *                      line command failed.                    *
    *                      For datasets names containing a         *
    *                      pound sign, the function to             *
    *                      recall migrated datasets failed when    *
    *                      the FireFox browser was used.           *
    ****************************************************************
    * RECOMMENDATION: Apply the PTF                                *
    ****************************************************************
    Both pdfapi.dll and ephpdf needed to be shipped together in
    recent service.
    JavaScript which escaped dataset names for the recall function
    needed to be run for FireFox as well as Internet Explorer.
    

Problem conclusion

  • Apply the PTF.
    340Y
    EPHADMNA
    EPHBKMGR
    EPHBKSRV
    EPHCGIJB
    EPHCGIJP
    EPHP2BIF
    

Temporary fix

  • *********
    * HIPER *
    *********
    NO TEMPARARY FIX AVAILABLE.
    

Comments

APAR Information

  • APAR number

    PM73800

  • Reported component name

    BKMGR BOOKSRVR

  • Reported component ID

    5655A2000

  • Reported release

    340

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    YesHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2012-09-27

  • Closed date

    2012-10-24

  • Last modified date

    2012-11-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    PM73808 UK82892

Modules/Macros

  • EPHADMNA EPHBKMGR EPHBKSRV EPHCGIJB EPHCGIJP
    EPHP2BIF
    

Fix information

  • Fixed component name

    BKMGR BOOKSRVR

  • Fixed component ID

    5655A2000

Applicable component levels

  • R340 PSY UK82892

       UP12/10/26 P F210 Ž

Fix is available

  • Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS6KLV","label":"Library Server for z\/OS"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"340","Edition":"","Line of Business":{"code":"","label":""}},{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SG19M","label":"APARs - z\/OS environment"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"340","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
01 November 2012