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IZ90645: SNAP SVCOLLECT HANGS GATHERING VASI DATA

A fix is available

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • When gathering snap on a VIOS the svCollect portion of
    the
    snap hangs with kdb using 100% of a CPU.
    
    The following will be seen in the vasi0.vasiwq file in
    /tmp/ibmsupport/svCollect.
    
    (0)> vasiwq -n vasi0
    Executing vasiwq command
    VASI DDCTL pointer was NOT loaded
    Use vasiload to load the pointer
    VASI DDCTL pointer was NOT loaded
    Use vasiload to load the pointer
    VASI DDCTL pointer was NOT loaded
    ...
    
    The problem is caused by the vasiwq -n kdb subcommand
    going into an infinite loop so snap does not complete.
    

Local fix

  • A reboot of the VIOS will resolve this.
    

Problem summary

  • snap svcollect hangs gathering vasi data
    

Problem conclusion

  • Fix the loops in VASI data collection with retry counts and
    loop termination when necessary.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IZ90645

  • Reported component name

    AIX 610 STD EDI

  • Reported component ID

    5765G6200

  • Reported release

    610

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Submitted date

    2010-12-13

  • Closed date

    2010-12-13

  • Last modified date

    2011-05-12

  • APAR is sysrouted FROM one or more of the following:

    IZ90486

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    AIX 610 STD EDI

  • Fixed component ID

    5765G6200

Applicable component levels

  • R610 PSY U834183

       UP11/05/12 I 1000

PTF to Fileset Mapping



Document information

More support for: AIX Standard Edition

Software version: 610

Operating system(s): AIX

Reference #: IZ90645

Modified date: 12 May 2011


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