APAR status
Closed as program error.
Error description
************************************************************** * USERS AFFECTED: * Systems running the AIX 7100-04 Technology Level * with devices.pci.df1000f7.com below the 7.1.4.30 level. ************************************************************** * PROBLEM DESCRIPTION: * I/O can hang during SAN events which cause a change in WWPN * for well-known switch N_Port IDs (for example the switch * nameserver). Events which may cause this to occur include * regular SAN maintenance such as moving cables, rebooting * switches, bouncing switch ports, etc.. It could also happen * if links are dropped briefly, forcing the host-side adapters * to re-login to the fabric. * * In some recent Service Packs, this may manifest as a system * crash, asserting in efc_free_login_tble(). * * The error log will contain a number of FCA_ERR12 errors, * with the error number 0x9E in the first line of the SENSE * DATA, eg: * 0000 0011 0000 009E ... ... * * This only affects VIO Servers and LPARs with physical Fibre * Channel adapters, and affects all IBM FC adapters except * for those with Feature Codes 25xx, 2Exx, and ENxx * * Check for the Feature Code (Card ID Number) * On VIOS with: * $ lsdev -dev fcsX -vpd | grep "Customer Card ID Number" * And on AIX with: * # lscfg -l fcsX -v | grep "Customer Card ID Number" ************************************************************** * RECOMMENDATION: * Install APAR IV85098. * Prior to fix availability, an interim fix is available from * either * ftp://aix.software.ibm.com/aix/ifixes/iv85098/ * https://aix.software.ibm.com/aix/ifixes/iv85098/ * Installation of the ifix requires a reboot. **************************************************************
Local fix
The only way to recover from the hang is to reboot the host. If the problem occurs in a VIO configuration, the VIO server will need to be rebooted. Any NPIV client LPARs mapped to the impacted physical adapter/path will also need to be rebooted.
Problem summary
************************************************************** * USERS AFFECTED: * Systems running the AIX 7100-04 Technology Level * with devices.pci.df1000f7.com below the 7.1.4.30 level. ************************************************************** * PROBLEM DESCRIPTION: * I/O can hang during SAN events which cause a change in WWPN * for well-known switch N_Port IDs (for example the switch * nameserver). Events which may cause this to occur include * regular SAN maintenance such as moving cables, rebooting * switches, bouncing switch ports, etc.. It could also happen * if links are dropped briefly, forcing the host-side adapters * to re-login to the fabric. * * In some recent Service Packs, this may manifest as a system * crash, asserting in efc_free_login_tble(). * * The error log will contain a number of FCA_ERR12 errors, * with the error number 0x9E in the first line of the SENSE * DATA, eg: * 0000 0011 0000 009E ... ... * * This only affects VIO Servers and LPARs with physical Fibre * Channel adapters, and affects all IBM FC adapters except * for those with Feature Codes 25xx, 2Exx, and ENxx * * Check for the Feature Code (Card ID Number) * On VIOS with: * $ lsdev -dev fcsX -vpd | grep "Customer Card ID Number" * And on AIX with: * # lscfg -l fcsX -v | grep "Customer Card ID Number" ************************************************************** * RECOMMENDATION: * Install APAR IV85098. * Prior to fix availability, an interim fix is available from * either * ftp://aix.software.ibm.com/aix/ifixes/iv85098/ * https://aix.software.ibm.com/aix/ifixes/iv85098/ * Installation of the ifix requires a reboot. **************************************************************
Problem conclusion
Code added to avoid the loop by managing our data structure properly.
Temporary fix
********* * HIPER * *********
Comments
6100-09 - use AIX APAR IV83143 7100-04 - use AIX APAR IV85098 7200-01 - use AIX APAR IV85057
APAR Information
APAR number
IV85098
Reported component name
AIX V7.1
Reported component ID
5765H4000
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
YesHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-05-23
Closed date
2016-05-23
Last modified date
2017-01-20
APAR is sysrouted FROM one or more of the following:
IV83143
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
AIX V7.1
Fixed component ID
5765H4000
Applicable component levels
R710 PSY U859909
UP16/10/25 I 1000
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SG11R"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Line of Business":{"code":"LOB08","label":"Cognitive Systems"}}]
Document Information
Modified date:
20 April 2022