IBM Support

IV68231: USB KEYBOARD/MOUSE INOPERABLE AFTER LOGGOUT FROM GUI. APPLIES TO AIX 6100-09

A fix is available

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • USB3.0 devices (mouse & keyboard) on Power8 become
    inoperative after exiting from graphic interface on
    Graphic adapter.
    
    (1) Boot AIX and logon it via Graphic interface on
    Graphic console
    (2) Logout, then the logon screen will show up.
    (3) Try to logon again. But this time, the keyboard
    and mouse do not work.
    
    To recover, user has to unplug and replug the USB device.
    

Local fix

  • unplug and replug the devices.
    

Problem summary

  • If customers is using USB keyboard and mouse through a
    converter on a AIX desktop machine with graphics adapter,
    keyboard and mouse wont work after logout.
    

Problem conclusion

  • For interrupt based devices, the check for abort pending on
    non control endpoints has been removed. In most cases, all
    interrupt based USB devices will have only one endpoint this
    check is redundant.
    

Temporary fix

Comments

  • 6100-08 - use AIX APAR IV70082
    6100-09 - use AIX APAR IV68231
    7100-02 - use AIX APAR IV68162
    7100-03 - use AIX APAR IV67530
    

APAR Information

  • APAR number

    IV68231

  • Reported component name

    AIX 610 STD EDI

  • Reported component ID

    5765G6200

  • Reported release

    610

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Submitted date

    2015-01-05

  • Closed date

    2015-01-05

  • Last modified date

    2015-11-20

  • APAR is sysrouted FROM one or more of the following:

    IV67530

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    AIX 610 STD EDI

  • Fixed component ID

    5765G6200

Applicable component levels

  • R610 PSY U857423

       UP15/11/20 I 1000

PTF to Fileset Mapping

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Document Information

Modified date:
17 December 2021