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IV62601: DIAG SERVICE EVENT FAILED - CANNOT REPORT H/W PROBLEM TO SFP

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APAR status

  • Closed as fixed if next.

Error description

  • LABEL:          SERVICE_EVENT
    IDENTIFIER:     C231441F
    <snip>
    Class:           S
    Type:            INFO
    WPAR:            Global
    Resource Name:   oppanel
    
    Description
    Cannot report H/W problem to SFP.
    
    Probable Causes
    diagServiceEvent returned an error
    
    Failure Causes
    Service Focal Point not informed of hardware problem.
    
            Recommended Actions
            Use /usr/lpp/diagnostics/bin/diagrpt -a and the
    following sequence number to find the hardware problem.
            Report the hardware problem and this failure to
    the IBM Support Center.
    
    Detail Data
    Diagnostic Event Log Sequence Number
           537
    Return Code
        9
    diagServiceEvent Error Message
    mkrsrc command failed rc = 1
    

Local fix

Problem summary

  • DIAG SERVICE EVENT FAILED - CANNOT REPORT H/W PROBLEM TO SFP
    

Problem conclusion

Temporary fix

Comments

  • This APAR is being closed FIN. This means that a solution to
    this APAR is expected to be delivered from IBM in a release
    (if any) to be available within the next 24 months.
    

APAR Information

  • APAR number

    IV62601

  • Reported component name

    AIX V7.1

  • Reported component ID

    5765H4000

  • Reported release

    710

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Submitted date

    2014-07-17

  • Closed date

    2014-10-15

  • Last modified date

    2015-02-28

Fix information

Applicable component levels

  • R710 PSY

       UP

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Document Information

Modified date:
28 February 2015