IV33060: THE DTPROBLEM OUTPUT INDICATES DB2 IS NOT INSTALLED EVEN THOUGH IT IS INSTALLED CORRECTLY

A fix is available

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • The dtProblem.txt that is created when the dtProblem script is
    run contains incorrect information about the DB2 installation.
    Currently it will always report that DB2 is not installed. The
    cause of the problem is that the script is using an incorrect
    path in determining the location of a DB2 library file. Since it
    cannot find libdb2.a it reports that DB2 is not installed.
    

Local fix

  • None. This is a problem with a WVR support script and there
    are many other methods to determine if DB2 is installed. It does
    not affect the normal running of WVR.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: All WVR users                                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The dtProblem script is using an incorrect path in           *
    * determining the location of a DB2 library file. Since it     *
    * cannot find libdb2.a, it reports that DB2 is not installed.  *
    ****************************************************************
    

Problem conclusion

  • Changed the code to correct the installation path of DB2 and
    various other DB2 file locations for support in version 9.5.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV33060

  • Reported component name

    WVR FOR AIX

  • Reported component ID

    5724I0700

  • Reported release

    610

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Submitted date

    2012-12-05

  • Closed date

    2013-01-24

  • Last modified date

    2013-03-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    U858092 U858093 U858094

Fix information

  • Fixed component name

    WVR FOR AIX

  • Fixed component ID

    5724I0700

Applicable component levels

  • R610 PSY U858094

       UP13/03/11 I 1000



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Document information


More support for:

WebSphere Voice Response for AIX
WebSphere Voice Response

Software version:

610

Operating system(s):

AIX

Reference #:

IV33060

Modified date:

2013-03-27

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