APAR status
Closed as program error.
Error description
************************************************************** * USERS AFFECTED: * Systems running the AIX 7100-04 Technology Level * with * devices.ethernet.lnc2.rte below the 7.1.4.34 level * or * devices.ethernet.lnc.rte below the 7.1.4.34 level. ************************************************************** * ERROR DESCRIPTION: * Network adapters using the 'lncentdd' and 'lnc2entdd' * drivers may experience issues due to unintended flash writes * during the adapter port open/close operations. * Affected network adapters currently include the following * Feature Codes: * EN15, EN16, EN17, EN18, EN0H, EN0J, EN0M, EN0N, EN0K, EN0L. * * These issues have been primarily seen when the adapter has * some unused ports with no IP address configured on them, * and performance/health monitoring tools repeatedly open and * close those unused ports. * * We have seen the following issues occur: * - HW_TMP_ERR for the affected adapters seen in the errlog * - adapter ports get into a dead state, and remain unusable * until partition reboot * - adapter permanently failing to configure, requiring * adapter replacement * * Find out if a system has any adapters using an affected * driver with lsdev, for example: * * # lsdev -F "name ddins" | grep -e lncentdd -e lnc2entdd * * Note: on a VIOS, this must be run as root using * 'oem_setup_env'. * * As a workaround before applying the fix, a 'dummy' IP * address can be configured on the unused ports. This will * prevent the frequent open/closes of the adapter ports * monitoring tools. ************************************************************** * RECOMMENDATION: * Install APAR IJ10369. * Prior to fix availability, an interim fix is available from * either * ftp://aix.software.ibm.com/aix/ifixes/ij10369/ * https://aix.software.ibm.com/aix/ifixes/ij10369/ * Installation of the ifix requires a reboot. **************************************************************
Local fix
Problem summary
Customer may see "HW_TMP_ERR" error log entries associated with adapters using this driver.
Problem conclusion
Set the "Volatile" flag in the COMMON_SET_PHYSICAL_LINK_CONFIG adapter command.
Temporary fix
********* * HIPER * *********
Comments
APAR Information
APAR number
IJ10369
Reported component name
AIX V7.1
Reported component ID
5765H4000
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
YesHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-10-09
Closed date
2018-10-09
Last modified date
2019-11-14
APAR is sysrouted FROM one or more of the following:
IJ10293
APAR is sysrouted TO one or more of the following:
U883840
Fix information
Fixed component name
AIX V7.1
Fixed component ID
5765H4000
Applicable component levels
R710 PSY U883840
UP19/01/29 I 1000
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SG11R"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Line of Business":{"code":"LOB08","label":"Cognitive Systems"}}]
Document Information
Modified date:
20 April 2022