II14703: KNOWN ISSUES, SOLUTIONS & DIAGNOSTICS TIPS FOR E3270UI (TOM) OF OM DB2PE COMPID 5655OPE00

APAR status

• INTRAN

Error description

• KNOWN ISSUES, SOLUTIONS & DIAGNOSTICS TIPS FOR
  E3270ui (TOM) OF OM DB2PE  COMPID 5655OPE00
  
  
  FAQ:
  
  Q#1: I have an issue with the DB2 part.  Each time I select an
       Option I get the message :
   Selection Error
   DB2 DB1X not found on z/OS SYST
   I have AUTODETECT=Y and DB2SSID=(DB1X) set.
   Why I am getting this meaasge. DB1X is a valid DB2 subsystem on
   this LPAR. I get this message when I go into the
   optionbo and when I back out of it. Though it does display the
   correct information about the subsystem.
  A#1: Please refer to APAR PM70720 or
   COMMENTS:
   This is working as designed. Please review the technote:
   http://www-01.ibm.com/support/docview.wss?uid=swg21610594
  
  Q#2: On the DB2 Main screen, the Active DB2 Data Sharing Groups
      do not have entries. Only the Active DB2 Subsystems show up.
      How do we get the DSGs to be populated?
  A#2: IMBED=KDPSTR2I is needed for E3270 DSG.  So add it to the
      KOBSTART member, restart E3270 STC, then customer should see
      DSG.
   If DB2_plex_heartbeat situation was not distributed to the db2
   agent resulting in no DB2Plex nodes.  In prior versions,
   DB2_Plex_Heartbeat situation was distributed to HUB TEMS.  In
   v511, DB2Plex code was rewritten and the B2_Plex_Heartbeat
   situation is changed to be distributed to db2 agent.  If
   customer did an upgrade to v511, during upgrade TEMS seeding
   component does not honor the re-distribution of
   DB2_Plex_Heartbeat to the agent.  Please do the following:
   1) make sure HUB TEMS is at v511 by checking RKANDATV(KDPCAT)
   2) redistribute DB2_Plex_Heartbeat situation to db2 agent
      - run REPRO JCL at &hilev.xKANSAMU(KCIJPL0D)
      - Recycle TEMS to pick up DB2_Plex_Heartbeat situation
      - recycle db2 agent
           OR
      - TEP -> Situation Editor -> *MVS_DB2 -> DB2_Plex_Heartbeat
        ==> reassign the distribution from *HUB to *MVS_DB2
      - recycle DB2 Agent that has been made the DB2plex level
        agent.
  
  Q#3: How to customize the basic features of the IBM OMEGAMON XE
      Enhanced 3270 User Interface (E3270UI).
  A#3: Please refer to "Customizing the IBM Tivoli Monitoring
       Enhanced 3270 User Interface Part1" at
  http://davideellis.wordpress.com/2012/10/10/customizing-the-ibm-
  tivoli-monitoring-enhanced-3270-user-interface-part1/
  
  Q#4: How to customize or create your own IBM OMEGAMON XE
       Enhanced 3270 User Interface (E3270UI) workspaces.
  A#4: Please refer to "Customizing the IBM Tivoli Monitoring
       Enhanced 3270 User Interface Part 2" at
  http://davideellis.wordpress.com/2012/11/26/customizing-the-ibm-
  tivoli-monitoring-enhanced-3270-user-interface-part-2/
  
  
  OM DB2PE E3270UI (TOM) RELATED APARs/PTFs:
  
  OMVS: 5608A41OB OMNIMON BASE v550 / v620 / v700
  - OA40088 / UA66193 (F208) = v700
    MAINTENANCE UPDATE #8 FOR OMNIMON BASE V700 CODE.
  - OA40800 / UA67179 (F211) = v700
    LEVELSET PTF
    The following ptfs are superceded by this ptf:
    UA64253 UA64362 UA64857 UA65123 UA65364 UA65401
    UA65466 UA65660 UA65844 UA66193 UA66653 UA66693
  - OA40853 / UA67357 (F212) =v550 / UA67358 =v620  / UA67359=v700
    MISSING ENQUEUE WAIT REASON REPORTING IN OMEGAMON
    DEXAN AND OMEGAMON II DETAILS AND BOTTLENECK DISPLAYS.
  - OA40973 / UA67456 (F212) = v620  / UA67457 (F212) = v700
    OFFLINE DEVICES REPORTED AS CACHE INACTIVE
  - OA41117/UA67643(F301)=v700 ombase
    MAINTENANCE UPDATE #10 FOR OMNIMON BASE V700 CODE.
  
  
  ITM: 5608A2800 MGMT SERVER DS
  - OA40162 / UA66248 (F208) = v623
    DS623 ICAT TEMS CONFIGURATION UPDATES
  
  
  V511: 5655OPE00 OM XE DB2PE/PM
  - PM65241 / UK79193 (F206)
    VARIOUS FIXES AND IMPROVEMENTS SUBSEQUENT TO PRODUCT TAPE
  - PM67066 / UK80896 (F208)
    KNOWN ISSUES, SOLUTIONS & DIAGNOSTICS TIPS FOR E3270UI (TOM)
  - PM67068 = PM67066 / UK80896 (F208)
    TIME AND DATE FORMATTED INCORRECTLY ON KDPCONNS
  - PM67071 = PM67066 / UK80896 (F208)
    KDPEDMA FIELD DESCRIPTIONS TRUNCATED
  - PM67072 = PM67066 / UK80896 (F208)
    ENHANCED 3270 TAKE ACTION CANCEL THREAD DOES NOT WORK
  - PM70628 / CLOSED FIN
    CREATE MORE GRANULAR RULES FOR ENHANCED 3270 UI TAKE ACTION
  - PM70720 = CLOSED CAN
    ENHANCED 3270 USER INTERFACE SELECTION ERROR DB2 NOT FOUND ON
    COMMENTS:
    This is working as designed. Please review the technote:
    http://www-01.ibm.com/support/docview.wss?uid=swg21610594
  - PM84133 (OPEN) DDF RECEIVE AND SEND RATES NOT UPDATED ON E3270
  
  
  WEB SITE LINKS:
  
  http://www-01.ibm.com/support/docview.wss?uid=swg21610269
  /* Troubleshooting no data conditions on the OMEGAMON Enhanced
     3270 User Interface (e3270ui) */
  
  http://www-01.ibm.com/support/docview.wss?uid=isg1_5655W37_HKDB5
  11   /* Upgrade 5655W37, Subset HKDB511 */
  
  http://davideellis.wordpress.com/2012/10/10/customizing-the-ibm-
  tivoli-monitoring-enhanced-3270-user-interface-part1/
  /* Customizing the IBM Tivoli Monitoring Enhanced 3270 User
     Interface Part1 */
  This article will describe how to customize the basic features
  of the IBM OMEGAMON XE Enhanced 3270 User Interface (E3270UI).
  
  http://davideellis.wordpress.com/2012/11/26/customizing-the-ibm-
  tivoli-monitoring-enhanced-3270-user-interface-part-2/
  /* Customizing the IBM Tivoli Monitoring Enhanced 3270 User
     Interface Part 2 */
  This article will describe how to customize or create your own
  IBM OMEGAMON XE Enhanced 3270 User Interface (E3270UI)
  workspaces.
  
  http://www-01.ibm.com/support/docview.wss?uid=swg21610594
  /* OMEGAMON Enhanced 3270 User Interface and support for
     OMEGAMON Agent versions prior to 5.1.0 */
  
  http://www-01.ibm.com/support/docview.wss?uid=swg21422918
  /* ITM Protocol Usage and Protocol Modifiers */
  
  http://www-01.ibm.com/support/docview.wss?uid=swg21606014
  /* Multiple instance support for the IBM Tivoli Monitoring Agent
     for UNIX OS and the IBM Tivoli Monitoring Agent for Linux OS
     */
  
  http://pic.dhe.ibm.com/infocenter/tivihelp/v15r1/index.jsp?topic
  =%2Fcom.ibm.itm.doc_6.2.3%2Fagentadmin_sda_agentinstall.htm
  /* Self-describing agent installation */
  
  
  PROBLEM DIAGNOSTICS:
  
  # Diagnosis Tips
  
  If problem persists, please send us
  1. rhilev.RKANPAR/RKANPARU(KOB*)
  2. e3270ui user profile in rhilev.RKOBDATF/UKOBDATF, that the
     user is using to logon to e3270ui
  3. e3270ui screen prints
  4. the whole HTEMS/RTEMS, e3270ui (TOM), OMPE & AGENT STC
     outputs
  
  Note: What is mentioned above could vary depending on the
        issues reported and the systems environment you
        You may work together with the supporter.
  
  LOCAL FIX:
  IBM Tivoli OMEGAMON XE for DB2 Performance Expert 5655OPE00
  

Local fix

• IBM Tivoli OMEGAMON XE for DB2 Performance Expert 5655OPE00
  

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels