IC80404: Java.exe crashes with faulting module ntdll.dll on the IBM Systems Director Server

 

APAR status

  • Closed as fixed if next.

Error description

  • The java.exe process used by IBM Systems Director Server can
    crash with the following message appearing in the Windows
    Application Event Log as an Error.
    
    Faulting application java.exe, version 6.0.0.0, faulting module
    4bbdeb01, version ntdll.dll, fault address 0x6.1.7601.17514.
    
    Impact:  IBM Systems Director Server has failed and must be
    restarted
    

Local fix

Problem summary

  • This issue is caused by a socket being closed twice and causes
    the exception in the java.exe process.  All ISD Server functions
    will stop working once this occurs.  The Systems Director Server
    service must be restarted.  The ISD Server status icon in the
    SysTray will turn to a red diamond.
    
    
    Platforms:  Windows 64-bit
    
    Versions:  6.2.x - 6.3.x
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IC80404

  • Reported component name

    IBM DIR SRV WIN

  • Reported component ID

    5765DRXWS

  • Reported release

    621

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-12-13

  • Closed date

    2012-01-30

  • Last modified date

    2012-01-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R620 PSY

       UP

  • R621 PSY

       UP

  • R630 PSY

       UP

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Document information


More support for:

IBM Systems Director on POWER

Software version:

621

Reference #:

IC80404

Modified date:

2012-01-30

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