IBM Support

IBM Support - IBM Support Assistant Team Server


The IBM Support Assistant saves you time diagnosing and resolving software problems.

 

Announcement:
IBM Support Assistant Team Server 5.0.2.7 (Update) now available.
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Download it now and provide your feedback on our developerWorks forum

Features and Benefits
Problem Determination tools Use specialized tools to troubleshoot complex problems. Generate analysis reports or interact with rich web-based and desktop tools.
Intuitive Web UI Emphasizing simplicity, Team Server allows you to easily open a browser to access the application and problem determination tools
Server based application Install once and collaborate with multiple team members. Analysis processing can now be off-loaded from your desktop.
Case management Organize diagnostic files by problem incident or other meaningful organization approaches.
File management Quickly navigate through case files and perform a variety of actions directly against remote files such as compress, rename, move and more.
Automated data analysis Automatically scan case files to discover common problem symptoms and candidate solutions.

Explore IBM Support Assistant. Your key to saving time on problem resolution!

Document information

More support for: IBM Support Assistant

Component: TeamServer

Software version: All Versions

Operating system(s): AIX, Linux, Windows

Software edition: TeamServer

Reference #: 0718131

Modified date: 18 September 2018