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ClearQuest Web might slow down during login if environment has many users

Troubleshooting


Problem

This technote identifies an issue that can occur in IBM Rational ClearQuest Web. You might experience a slow down in login time if there is a very large number of users in the ClearQuest environment.

Symptom

After logging into a Repository in ClearQuest Web, there might be a delay until the list of subscribed databases appears if there is a very large number of users in the ClearQuest environment.

Cause

This issue was identified as a product defect under APAR PM03427.

Environment


Resolving The Problem

This defect is fixed starting in version 7.1.1.1. Upgrade to the latest version to resolve this problem.

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Web Client (7.1)","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 June 2018

UID

swg21422060