IBM Support

PM08376: Clicking cancel on a newly created user in UserAdmin tool (befor e upgrading db) causes a variant of RATLC01297200

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You can track all active APARs for this component.

APAR status

  • Closed as program error.

Error description

  • There is a reference to an object that doesn't exist
    

Local fix

Problem summary

  • Clicking cancel on a newly created user in the ClearQuest
    User Administration Tool (before upgrading DB) causes a
    MasterDataObject error.
    

Problem conclusion

  • A fix is available in ClearQuest 7.0.1.9 and 7.1.1.2
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM08376

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-02-23

  • Closed date

    2010-06-24

  • Last modified date

    2010-06-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R710 PSN

       UP



Document information

More support for: Rational ClearQuest

Software version: 7.1

Reference #: PM08376

Modified date: 24 June 2010