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MustGather: Collect Troubleshooting data, ReadFirst, Fixlist for Printing and Remote Execution components of z/OS Communications Server IP

Troubleshooting


Problem

This document addresses common problems, diagnostic tips (trouble shooting) and recommended maintenance for the Printing and Remote Execution components of z/OS Communications Server IP. This document replaces Information APAR II11814.

Resolving The Problem

Table of Contents


Printing
Remote Execution Protocol (REXEC)




LPR/LPD

Diagnosing Problems

LPR: Add the TRACE keyword to gather an LPR trace.
For more information, see IP Diagnosis Guide.

LPD: Debug Trace, as documented in IP Diagnosis Guide

Recommended Maintenance

LPR: PK62380 - LPR should return something other than RC5013 to NPF when it cannot allocate a file because something else is using it.
PK81821 (FIN - for z/OS 1.9 and 1.10) - LPR ABEND0C4 EZABB01Q FUNCTION LPRBYTESIZE STATEMENT 57
LPD: PM14467 (for z/OS 1.9, 1.10, 1.11, and 1.12) - LPD SERVER (LPSERVE) STOPS ACCEPTING NEW CONNECTIONS


For more diagnostic information, see IP Diagnosis Guide.


NPF

Common Problems
  • Missing print data sets and print data sets sent to NPF but never printed - Ensure the Routing, Options, and Queue files are defined with cross-region SHAREOPTIONS(4 3).

Diagnosing Problems
  • NPF log and messages

Recommended Maintenance
  • PK66527 (for z/OS IP 1.10), PK62380 (for z/OS IP 1.9) - LPR should return something other than RC5013 to NPF when it cannot allocate a file because something else is using it.
  • PM97406 (FIN - for z/OS 1.13) - RANDOM U0777 ABENDS IN THE NPF JES (FSS) WRITER

For more information see IP Network Print Facility Chapter 9 : Diagnosing Network Print Facility Problems.




REXEC

Diagnosing Problems

If additional information is needed, see IP Diagnosis Guide .

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Document Information

Modified date:
15 June 2018

UID

swg21397651