Troubleshooting
Problem
This document addresses common problems, diagnostic tips (trouble shooting) and recommended maintenance for the Printing and Remote Execution components of z/OS Communications Server IP. This document replaces Information APAR II11814.
Resolving The Problem
Table of Contents |
Printing
Remote Execution Protocol (REXEC)
LPR/LPD |
Diagnosing Problems
LPR: Add the TRACE keyword to gather an LPR trace.
For more information, see IP Diagnosis Guide.
LPD: Debug Trace, as documented in IP Diagnosis Guide
Recommended Maintenance
LPR: PK62380 - LPR should return something other than RC5013 to NPF when it cannot allocate a file because something else is using it.
PK81821 (FIN - for z/OS 1.9 and 1.10) - LPR ABEND0C4 EZABB01Q FUNCTION LPRBYTESIZE STATEMENT 57
LPD: PM14467 (for z/OS 1.9, 1.10, 1.11, and 1.12) - LPD SERVER (LPSERVE) STOPS ACCEPTING NEW CONNECTIONS
For more diagnostic information, see IP Diagnosis Guide.
NPF |
Common Problems
- Missing print data sets and print data sets sent to NPF but never printed - Ensure the Routing, Options, and Queue files are defined with cross-region SHAREOPTIONS(4 3).
Diagnosing Problems
- NPF log and messages
Recommended Maintenance
- PK66527 (for z/OS IP 1.10), PK62380 (for z/OS IP 1.9) - LPR should return something other than RC5013 to NPF when it cannot allocate a file because something else is using it.
- PM97406 (FIN - for z/OS 1.13) - RANDOM U0777 ABENDS IN THE NPF JES (FSS) WRITER
For more information see IP Network Print Facility Chapter 9 : Diagnosing Network Print Facility Problems.
REXEC |
Diagnosing Problems
- IP Packet Trace as documented in technote # 1292013
- REXEC Debug Trace - see IP Diagnosis Guide for more information.
If additional information is needed, see IP Diagnosis Guide .
[{"Product":{"code":"SSSN3L","label":"z\/OS Communications Server"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Component":"All","Platform":[{"code":"PF035","label":"z\/OS"}],"Version":"1.9;1.10;1.11;1.12;1.13;2.1;2.2","Edition":"","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]
Was this topic helpful?
Document Information
Modified date:
15 June 2018
UID
swg21397651