IBM Support

No SAF sign-on from WAI sign-off panel

Troubleshooting


Problem

You sign-off WAI (Web Access for Information Management for z/OS) then sign-on with another user ID but the WAI Welcome screen still shows you are signed onto the first user ID

Symptom

Example: You sign-on to WAI with userA then sign-off and immediately sign-on with userB, but when you get to the WAI Welcome screen, it still shows that you are signed on as userA.

Cause

The Surrogate user ID had not been setup.

Resolving The Problem

In this case, the problem was solved by setting up the surrogate user ID as documented in the WAI Planning, Installation, and Operations Guide SC32-1427-01

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Document Information

Modified date:
08 August 2018

UID

swg21448548