IBM Support

Quicklinks - Resource reference list for WebSphere software products

Technote (troubleshooting)


Quicklinks to available documentation and educational resources for WebSphere® software products

Resolving the problem

Following is a list of resources for the WebSphere family of products.

WebSphere Library

Product Documentation
IBM developerWorks
  • IBM developerWorks : IBM developerWorks is the industry-leading and award-winning technical resource and professional network for the developer community. Our two most recent awards, for example, recognize our effective use of social media: the Forrester Groundswell Award and the AMI SMB Social Media Award.
  • IBM dwAnswers : IBM developerWorks forum to engage with the community, share expertise, and get answers on dwAnswers. Visit the WASdev space too!
  • IBM developerWorks - WebSphere : Technical resources for the WebSphere software platform
  • IBM developerWorks technical library : Hosts more than 15,000 technical documents and articles to help you get up to speed on the essential technologies affecting your profession.
  • e-mail newsletter service
  • RSS Feeds

Educational Resources and Courses
  • IBM IT Education Services
  • IBM Education Assistant : A collection of multimedia educational modules designed to help you gain a better understanding of IBM software products and use them more effectively to meet your business requirements.
  • Common Malpractices - Eleven risks to system stability and reliability : This whitepaper explains the particular practices and patterns that IBM consultants have observed while assisting our clients. The information is provided to raise your awareness of the missteps that can occur when deploying complex systems. Examples are provided for a better understanding of how and why the trouble occurred. It also explains some possible solutions for each malpractice, and provide pointers to additional documentation for further research.
  • WebSphere Support technical exchanges : IBM technical experts share their knowledge and then answer your questions. The sessions are designed to address specific technical issues and provide in-depth but narrowly focused training in convenient, live 1-2 hour seminars. Currently 500 recorded previous seminars are available

IBM Redbooks : IBM Redbooks publication develops and delivers skills, technical know-how, and materials to IBM technical professionals, Business Partners, clients, and the marketplace in general. Currently 4,000 titles are available with 83 million downloads so far
IBM Redbooks - WebSphere
IBM Redbooks Domains
IBM Support
  • IBM Service requests & PMRs : Support site for software and hardware products
  • Software Support Handbook : This guide contains important information on the procedures and practices followed in the service and support of your IBM products.
  • Electronic Support Channel on YouTube : IBM Electronic Support offers a comprehensive portfolio of online technical support tools and information to help you maintain your IBM products and prevent, diagnose, and resolve problems. This channel houses information and tutorials that will acquaint you with the IBM Electronic Support portfolio.
  • IBM Systems Middleware Support Social Channels : Become a part of our growing community of users, including clients, developers, and support personnel, and engage with us on any of our social media channels that Support manages like dW Answers, Blogs, YouTube, Twitter, Facebook, and LinkedIn.

IBM Support Documentation - WebSphere Application Server
IBM Support Documentation - Useful searches (results change as documents are added or updated) Other Resources

Cross reference information
Segment Product Component Platform Version Edition
Application Servers WebSphere Application Server - Express
Application Servers WebSphere Application Server Enterprise
Application Servers WebSphere Application Server for z/OS
Application Servers WebSphere Edge Server
Application Servers IBM HTTP Server
Application Servers Network Dispatcher
Business Integration WebSphere MQ
Business Integration WebSphere Studio Application Developer Integration Edition
Software Development WebSphere Studio Application Developer
Organizational Productivity- Portals & Collaboration WebSphere Commerce
Organizational Productivity- Portals & Collaboration WebSphere Portal for Multiplatforms
Application Servers WebSphere Extended Deployment General
Application Servers Runtimes for Java Technology Java SDK

Product Alias/Synonym


Document information

More support for: WebSphere Application Server

Software version: 6.0, 6.1, 7.0, 8.0, 8.5, 8.5.5

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows

Software edition: Base, Network Deployment

Reference #: 1174575

Modified date: 08 February 2016

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