Troubleshooting
Problem
In order to begin diagnosing any issue on ITDS version 5.2, the first step is to identify the version, including fixpack level of the ITDS environment.
Resolving The Problem
ITDS Version Information by platform:
AIX
HP
Linux
Solaris
Windows
Gathering version information on AIX |
Collect the output of the following commands:
lslpp -l | grep ldap
lslpp -l | grep db2
lslpp -l | grep gsk
ls -l /usr/ldap/bin
ibmslapd -V
If the Web Administration Tool is installed and configured please collect the output of:
ls -l /usr/ldap/idstools/IDSWebApp.war
Gathering version information on HP |
Collect the output of the following commands:
swlist | grep ldap
swlist | grep -i db2
swlist | grep -i gsk
ls -l /usr/IBMldap/bin
ibmslapd -V
If the Web Administration Tool is installed and configured please collect the output of:
ls -l /usr/ldap/idstools/IDSWebApp.war
Gathering version information on Linux |
Collect the output of the following commands:
rpm –qa | grep ldap
rpm –qa | grep db2
rpm –qa | grep gsk
ls –l /usr/ldap/bin
ibmslapd -V
If the Web Administration Tool is installed and configured please collect the output of:
ls -l /usr/ldap/idstools/IDSWebApp.war
Gathering version information on Solaris |
Collect the output of the following commands:
pkginfo | grep –I ldap
pkginfo | grep –I db2
pkginfo | grep –i gsk
ls –l /opt/IBMldapc/bin
ibmslapd –V
If the Web Administration Tool is installed and configured please collect the output of:
ls -l /opt/IBMldapc/idstools/IDSWebApp.war
]Gathering version information on Windows |
[{"Product":{"code":"SSVJJU","label":"IBM Security Directory Server"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"General","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]
Product Synonym
ITDS;TDS;IBM Tivoli Directory Server;Tivoli Directory Server
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Document Information
Modified date:
16 June 2018
UID
swg21268258