IBM Support

Downloading a fix pack using Internet Explorer results in time out, authorization or FTP folder errors



Your browser displays a time out, authorization or FTP folder error message when you are attempting to download a DB2® Universal Database™ (DB2 UDB) Version 8 FixPak using Internet Explorer.


To resolve this problem you must disable the folder views for FTP sites in Internet Explorer.

  1. In Internet Explorer, click Tools -> Internet Options -> Advanced. (view Pic#1 )
  2. In the Browsing section , deselect "Enable folder view for FTP sites". (view Pic#2 )
  3. Click OK and close all Internet Explorer browser windows.
  4. Restart Internet Explorer.

Open the Internet Options

Use the Advanced tab to make sure that the "Enable folder view for FTP" is not selected

Document information

More support for: DB2 for Linux, UNIX and Windows
Install/Migrate/Upgrade - Fixpak

Software version: 8.2

Operating system(s): AIX, HP-UX, Linux, Solaris, Windows

Software edition: Enterprise Server, Express, Personal, Personal Developer's, Workgroup Server

Reference #: 1204855

Modified date: 18 November 2015

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