IBM Support

Downloading a fix pack using Internet Explorer results in time out, authorization or FTP folder errors

News


Abstract

Your browser displays a time out, authorization or FTP folder error message when you are attempting to download a DB2® Universal Database™ (DB2 UDB) Version 8 FixPak using Internet Explorer.

Content

To resolve this problem you must disable the folder views for FTP sites in Internet Explorer.

  1. In Internet Explorer, click Tools -> Internet Options -> Advanced. (view Pic#1 )
  2. In the Browsing section , deselect "Enable folder view for FTP sites". (view Pic#2 )
  3. Click OK and close all Internet Explorer browser windows.
  4. Restart Internet Explorer.


Pic#1:
Open the Internet Options


Pic#2:
Use the Advanced tab to make sure that the "Enable folder view for FTP" is not selected


[{"Product":{"code":"SSEPGG","label":"Db2 for Linux, UNIX and Windows"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Install\/Migrate\/Upgrade - Fixpak","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.2","Edition":"Enterprise Server;Express;Personal;Personal Developer's;Workgroup Server","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
16 June 2018

UID

swg21204855