Download IBM Support Assistant Lite & Data Collector Tools for WebSphere Portal

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Abstract

The IBM Support Assistant Lite (ISA Lite) & IBM Support Assistant Data Collector (ISADC) tools for WebSphere Portal provide automatic data collection and symptom analysis support..

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The IBM Support Assistant Lite & IBM Support Assistant Data Collector tools for WebSphere Portal are provided as aids for troubleshooting WebSphere Portal. The tools focus on automatic data collection and provide symptom analysis support for WebSphere Portal Problem Determination Scenarios. Information pertinent to a problem scenario is collected and analyzed to help identify the origin of the problem being encountered.

The ISA Lite & ISADC for WebSphere Portal tools benefit customers by reducing the amount of time it takes to reproduce a problem with the proper Reliability, Availability and Serviceability (RAS) tracing levels set (trace levels are set automatically by the tools). The tools also reduce the effort required to send the appropriate diagnostic data to IBM support. In addition, the tools perform symptom analysis to help streamline the problem determination process.

ISALite Collectors for Portal 6.0 v4.1.2 provide support for WebSphere Portal and Lotus Web Content Management version 6.0.x.

ISALite Collectors for Portal 6.1 and Above v4.1.2 provides support for WebSphere Portal and Lotus Web Content Management versions 6.1x and 7.0x.

ISADC for Portal 8.0 provides support for WebSphere Portal and Lotus Web Content Management versions 8.0.

NOTE: ISA Lite and ISADC do not support i5/OS. For automated data collection support for i5/OS, please use the Wpcollector Tool.

Refer to the Download Package table below to find the appropriate download for your environment. Clicking on the FC link beside the appropriate download package will take you to the Fix Central site where you will be guided on how to obtain the package and begin the download process.

The Quick Start Guide is included in the download package but is also available separately (see Download packages, below). Change history for fixes delivered in this update are available in the Quick Start Guide.

Prerequisites

ISALite requires WebSphere Portal v6.0 or greater or Web Content Manager v6.0 or greater.
ISADC requires WebSphere Portal v8.0 or greater or Web Content Manager v8.0 or greater.

Installation Instructions

Consult the Quick Start Guide for information on installing and using the tool (see link below).

URL LANGUAGE SIZE(Bytes)
Quick Start Guide English 904193

Download package

Download RELEASE DATE LANGUAGE SIZE(Bytes) Download Options
What is Fix Central (FC)?
ISALite+for+WP+6.0+-+Windows 2 Sep 2010 English 20910881 FC
ISALite+for+WP+6.0+-+UNIX/Linux 2 Sep 2010 English 18910552 FC
ISALite+for+WP+6.1+-+Windows 2 Sep 2010 English 20979573 FC
ISALite+for+WP+6.1+-+UNIX/Linux 2 Sep 2010 English 18955672 FC
ISALite+for+WP+7.0+-+Windows 2 Sep 2010 English 20979573 FC
ISALite+for+WP+7.0+-+Unix/Linux 2 Sep 2010 English 18955672 FC
ISADC+for+WP+8.0+-+Windows 28 Aug 2012 English 15739125 FC
ISADC+for+WP+8.0+-+UNIX/Linux 28 Aug 2012 English 14879293 FC

Cross reference information
Segment Product Component Platform Version Edition
Organizational Productivity- Portals & Collaboration WebSphere Portal Problem Determination i5/OS, Linux, Windows 6.0, 5.0 Express
Information Management Workplace Web Content Management AIX, HP-UX, i5/OS, Linux, Solaris, Windows 6.0 Java edition
Organizational Productivity- Portals & Collaboration WebSphere Portal End of Support Products Problem Determination AIX, HP-UX, i5/OS, Linux, Solaris, Windows 5.1, 5.0 Enable, Extend
Enterprise Content Management IBM Web Content Manager Portal Integration AIX, HP-UX, Linux, Solaris, Windows 7.0, 6.1 Java edition


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Document information


More support for:

WebSphere Portal
Problem Determination

Software version:

6.0, 6.1, 7.0, 8.0

Operating system(s):

AIX, HP-UX, Linux, Solaris, Windows, i5/OS

Software edition:

Enable, Express, Extend, Server

Reference #:

4008662

Modified date:

2012-10-23

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