TSM client CAD-managed schedules can be missed (IC62714)

REQUIRED CONDITIONS:

All of the following conditions are required:

1. One of these affected client levels is installed on Windows or NetWare:

• Version 6.1:

  6.1.0.2 or 6.1.0.3

• Version 5.5:

  5.5.2.2, 5.5.2.3, 5.5.2.4 or 5.5.2.5

• Version 5.4:

  5.4.3.0, 5.4.3.1 or 5.4.3.2

2. The Client Acceptor Daemon (CAD) manages the client schedules

The default scheduler is traditional scheduling for Windows and NetWare. The CAD manages the schedule only when the MANAGEDSERVICES option is defined with a value of SCHEDULE.

3. The NODENAME option is not specified in the client options file

4. The SCHEDMODE option is set to a value of PROMPTED. Note that the default value for SCHEDMODE is POLLING.

WORKAROUNDS
Implement any one of the following to prevent the problem:

• Define the NODENAME option in the client options file. This will prevent the issue, even if the value for NODENAME is defined as the default value of the hostname or clustername.

• Set the SCHEDMODE option to POLLING

• Ensure the MANAGEDSERVICES option does not have a value of SCHEDULE