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ITM TEP Navigator displaying many Pending Updates Message
 Technote (FAQ)
 
Question
Customer running ITM 6.2 FP1 IF2, after a complete system shutdown and restart, the
customer noticed over 1000 Pending Update messages (KFWITM025I) display in the TEP Navigator.
 
Cause
2 Cloned Agents.
 
Answer
With the following tracing enabled on the TEPS:ERROR (UNIT:ctcmw IN ) (UNIT:kv4 IN)

2 agents were identified as the cause of the problem:
(4978789B.0013-1188:ctcmwmanagedsystemsmanager.cpp,1698,"CTCMWManagedSys
temsManager::statusUpdate") Update for node '28dayslater:KUX' --

(49787855.017A-1188:ctcmwmanagedsystemsmanager.cpp,1698,"CTCMWManagedSys
temsManager::statusUpdate") Update for node 'rundown:KUX' -- completed
08:44:53 elapsed: 0.110

Customer stopped the above agents, problem disappeared.

In the customer's situation, the above 2 agents were accidentally started after a power failure. They were
used to clone other agents and should have never been started.

 
 
 

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Document information
 Product categories:
 Software
 Systems and Asset Management
 Application Performance & Availability
 IBM Tivoli Monitoring
 Operating system(s):
  Windows
 Software version:
  6.2
 Reference #:
  1368108
 IBM Group:
 Software Group
 Modified date:
 2009-04-24

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