UNIX OS agent and UNIX Logs agent are not displayed on TEP at the same time
Technote (troubleshooting)
Problem(Abstract)
UNIX OS (Linux OS) agent and UNIX Logs agent are not displayed on TEP at the same time. The issue occurs for "tacmd listSystems" command also.
Cause
This is caused by the length of hostname for Managed Node. The length of hostname should not be longer than 31 characters including ":Kxx".
Resolving the problem
When UNIX Logs agent is up and UNIX OS agent is started, UNIX Logs agent disappear and only UNIX OS agent is displayed.
Workaround (If they are UNIX OS agent and UNIX Logs agent):
1. Stop UNIX OS agent and UNIX Logs agent.
2. Add the line in ux.ini.
CTIRA_HOSTNAME=**** (hostname you want to set.)
3. Start UNIX OS agent.
4. Add the line in ul.ini.
CTIRA_HOSTNAME=**** (hostname you want to set.)
5. Start UNIX Logs agent.
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