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Featured documents for Tivoli Identity Manager (ITIM)
 Product documentation
 
Abstract
This list features the most requested documents as well as those identified as valuable in helping answer your questions related to IBM® Tivoli® Identity Manager. The list will be updated periodically to reflect new trends and issues.
 
 
Content
This note contains links (URLs) to IBM Tivoli Identity Manager technical support documents and information that can help you get more value from your software. It is intended to help you to be proactive in your support and administration of ITIM. This note includes:
  • In the spotlight
  • Recent and Important Downloads
  • Support Tips
  • Education
  • General self-help resources

In the spotlight

1. Adapters for IBM Tivoli Identity Manager 5.0
Table of TIM adapters that are currently available and designed for IBM Tivoli Identity Manager version 4.6. Includes operating system(s) and operating system versions that the adapter runs on, and name and version(s) of system(s) managed by the adapter, download filename, adapter class, and release date.

2. Adapters for IBM Tivoli Identity Manager 4.6
Table of TIM adapters that are currently available and designed for IBM Tivoli Identity Manager version 4.6. Includes operating system(s) and operating system versions that the adapter runs on, and name and version(s) of system(s) managed by the adapter, download filename, adapter class, and release date.

3. EcmaScript error after upgrading from ITIM 4.6 to 5.0
Javascript in operational workflows which worked in ITIM 4.6 do not work in ITIM 5.0 when using the FESI engine with an old fesi.jar file.

4. Configure the Windows Active Directory Agent for ITIM to manage Home Dirs
Unable to properly manage the users' Home Directory values using an installed and configured Windows AD agent for ITIM (ver. 4.5.1011 for example).

5. Manually re-create the ITIM 4.6.0 Queues (MQ 5.3 and WAS 5.1.1) on UNIX
From time to time, it is necessary to re-create the ITIM Queues that reside in MQ Series.

6. Manually re-create the ITIM 4.6.0 Queues (MQ 5.3 and WAS 5.1.1) on Windows
From time to time, it is necessary to re-create the ITIM Queues that reside in MQ Series.

7. ITIM requests stuck in Pending Requests queue and aborts don't respond
Requests remain Pending queue with a 'Running' status and requests submitted after that remain in 'Not Started' state. Attempts to abort the Requests don't execute. The itim.log file shows no activity, browsing the application via the UI still works fine.

8. Recovering from an ITIM Reconciliation interruption
What can be done to recover when ITIM is actively processing a Reconciliation and unexpectedly taken offline?

9. Access Manager JRTE configuration for ITIM TAM Combo Adapter
Installation of the ITIM TAM Combo Adapter requires the installation of the TAM Java Run Time component (JRTE). The install manual does not provide tips or configuration info for the TAM JRTE installation.

10. UnsatisfiedLinkError error - xaConnect when using DB2 on UNIX
The following error occurs when attempting to login to the Identity Manager GUI: RemoteException occurred in server thread; nested exception is:java.rmi.RemoteException ; nested exception is: java.lang. UnsatisfiedLinkError : xaConnect

11. Password Sync Agent - formulating targetDN for the service name
The formulation of the targetDN for the service name for both these password sync agents is somewhat hard to figure out.

12. Error creating mailbox when provisioning a new Active Directory Account
In rare cases, when provisioning a new ActiveDirectory account with Exchange Mailbox to the Domain controller, the AD account is created successfully, but the process ends with the following Warning:
    "Unable to set some attributes. Some attributes were not modified:"

13. ITIM API Tuning Guide - Second Edition
This document provides best practices on using the IBM Tivoli Identity Manager API with a focus on scale and performance.

14. ITIM 5.0/5.1 Tuning Guide - Fourth Edition
This document provides information on tuning middleware for IBM Tivoli Identity Manager 5.0. It includes tunings for WebSphere, database servers (IBM DB2 and Oracle), directory servers (IBM Tivoli Directory Server and Sun ONE Directory Server), IBM Tivoli Directory Integrator, the ITIM application, and ITIM adapters. This edition includes a troubleshooting, best practices, and regular maintenance sections as well.

15. ITIM 4.6 Tuning Guide - Eighth Edition
This document provides information on tuning middleware for IBM Tivoli Identity Manager 4.6. It includes tunings for WebSphere, database servers (IBM DB2 and Oracle), directory servers (IBM Tivoli Directory Server and Sun ONE Directory), IBM Tivoli Directory Integrator, the ITIM application, and ITIM adapters. This edition includes a troubleshooting, best practices, and regular maintenance sections as well.

16. ITIM 4.6 for z/OSTuning Guide - First Edition
This document provides information on tuning middleware for IBM Tivoli Identity Manager 4.6 for z/OS. It includes tunings for WebSphere, IBM DB2, IBM LDAP Server, the ITIM application, and ITIM adapters. This edition includes troubleshooting, best practices, and regular maintenance sections as well. This is a working document and will be updated as more information becomes available.

17. IBM DB2 Enterprise Server Edition v9.1 Restricted Use Activation License is missing from the IBM Tivoli Identity Manager 5.0
After installing Tivoli Identity Manager V5.0, including DB2 V9.1, which is bundled with Tivoli Identity Manager V5.0, DB2 worked for a while and then stopped with the following error message - "ADM12026W The DB2 server has detected that a valid license for this product has not been registered.".

18. ITIM 4.x to ITIM 5.0 Data Migration
ITIM 4.5.1/4.6 customers can now migrate an existing ITIM environment to a newly installed ITIM 5.0 system.


Recent and Important Downloads

1. IBM Tivoli Identity Manager 5.1 Recommended Fixes
A comprehensive list of recommended, generally available (GA) fixes for IBM® Tivoli® Identity Manager 5.1

2. IBM Tivoli Identity Manager 5.0 Recommended Fixes
A comprehensive list of recommended, generally available (GA) fixes for IBM® Tivoli® Identity Manager 5.0.

3. IBM Tivoli Identity Manager 4.6.0 Recommended Fixes
A comprehensive list of recommended, generally available (GA) fixes for IBM® Tivoli® Identity Manager 4.6.0.

4. IBM Tivoli Identity Manager 4.5.1 Recommended Fixes
A comprehensive list of recommended, generally available (GA) fixes for IBM® Tivoli® Identity Manager 4.5.1.

5. Adapter Development Tool for IBM Tivoli Identity Manager
The Adapter Development Tool, ADT, is a tool used by IBM Tivoli Identity Manager (ITIM) customers and consultants to create custom TIM adapters.

6. Documentation Tool For IBM Tivoli Identity Manager
DocTool runs on any Windows or Unix system that has access to the IBM Tivoli Identity Manager (ITIM) ldap directory, such as IBM Directory Server and generates a report that lists ITIM roles, policies, groups, ACIs and other configuration elements.

7. API Web Services For IBM Tivoli Identity Manager
IBM Tivoli Identity Manager (ITIM) Web Services is a J2EE application that can be co-located on ITIM's Websphere server to provide access to most of the end user (self service) related ITIM API thru a standard web services interface. It can be used by customers who need to communicate with ITIM from an external application or custom User Interface (UI) application.

8. Graphical Configuration Editor For IBM Tivoli Identity Manager
With Graphical Configuration Editor (GCE), an IBM Tivoli Identity Manager (ITIM) configuration can be captured from an active ITIM installation and transferred to an off line environment. The ITIM configuration can then be edited in this environment. If desired, the edits can then be pushed back to the ITIM installation.

Support Tips


1. Exchanging Information with IBM Technical Support
Information on sending diagnostic information to IBM Support for Tivoli Security Products

2. How to install/configure ITIM 4.6 add-on for IBM Support Assistant v4
IBM Support Assistant v4 add-on is now available for Tivoli Identity Manager 4.6.0.

Education


1. Technical Exchange Webcasts
Take full advantage of your product. Join us as technical experts share their knowledge and then answer your questions. Visit this site often to see upcoming topics.



General self-help resources


Here are some other ways that you can access Identity Manager self-help support information on the Web:

1. IBM Tivoli Identity Manager Support Page
Primary support resources for IBM Tivoli Identity Manager

2. IBM Support Assistant (ISA) Download Page
Download the IBM Support Assistant (ISA), a free cross-product client application that increases your capacity for self-help.

3. IBM Software Support Toolbar
This is a stand-alone application that allows you to easily search IBM.com for all types of software support content plus organizes the major areas of not only Software support, but the individual brand support sites into a concise application.

4. IBM Tivoli Software Support RSS Feeds
These RSS feeds allow you to stay up-to-date with the latest content created for specific IBM Tivoli Software products.

5. IBM Software Support Lifecycle page
The IBM Software Support Lifecycle policy specifies the length of time support will be available for IBM software.

6. Tivoli Support Platforms
Identifies the supported software options by operating system for the Tivoli products


Change history
  • 28 March 2007: Created Featured Documents
  • 15 May 2007: Updated Links
 
 
Original publication date
2007/3/28
 
 

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Document information
 Product categories:
 Software
 Security
 Identity Management
 IBM Tivoli Identity Manager
 Operating system(s):
  AIX, HP-UX, Linux, Solaris, Windows
 Software version:
  Version Independent
 Reference #:
  7009730
 IBM Group:
 Software Group
 Modified date:
 2009-08-20

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